Medical Assistant - Pain Management

About the role

Full‑Time Medical Assistant position at Pain Care Options in Dallas, Texas. New graduates are welcome. Pain Care Options is a patient‑focused interventional pain management practice providing advanced treatment for acute and chronic pain, led by a board‑certified anesthesiologist and supported by a team of nurse practitioners, medical assistants, and staff.

Responsibilities

• Room patients, take vitals, and collect patient histories.
• Assist in examination and treatment of patients under provider direction.
• Update and file patients’ medical records.
• Relay instructions to patients and families.
• Administer injections and vaccinations.
• Clean exam/procedure rooms, instruments, and equipment between visits to maintain infection control.
• Restock exam/procedure rooms.
• Process prescription refills.
• Handle reception duties: patient check‑in/out, callbacks, answer incoming calls, scheduling, insurance verification, and calculate and collect patient co‑pay.

Requirements

• High school diploma or equivalency (required).
• Medical Assistant diploma from an accredited program (required).
• Two years experience as a Medical Assistant (preferred but not required).

Skills

• Proficiency in Microsoft Office.
• Experience with electronic medical records; E‑Clinical Works preferred.
• National Certification in Therapeutic (NCT) preferred.
• Knowledge of medical office management systems and procedures.
• Excellent time‑management, multitasking, and prioritization abilities.
• Social perceptiveness and service‑oriented attitude.
• Strong written and verbal communication skills.
• Strong organizational and planning skills.
• Reception experience highly preferred.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with immediate vesting and up to a 4 % employer match.
• Paid time off.
• Flexible Spending Account (FSA).
• Life and disability insurance.
• Employee Assistance Program (EAP).
• Consistent Monday‑Friday schedule with no evenings, weekends, or holidays.
• Collaborative practice focused on exceptional patient care.