Medical Assistant Outpatient Oncology
The Oncology Institute (NASDAQ: TOI), founded in 2007, advances oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to approximately 1.9 million patients, including clinical trials, transfusions, and other advanced care delivery models. With over 180 employed and affiliate clinicians and over 100 clinics across five states, TOI is changing oncology for the better.
About the role
As a Medical Assistant at The Oncology Institute of Hope and Innovation, you will play a vital role in transforming the patient experience. You'll be part of a compassionate care team that helps patients navigate their cancer journey with dignity, empathy, and hope. This position provides both administrative and clinical support to ensure smooth clinic operations while delivering high-quality, compassionate patient care. The role offers opportunities for cross-training in patient registration and medical records support. Teammates must be willing to work assigned shifts at multiple clinic locations and drive between clinics as needed; mileage will be reimbursed.
Responsibilities
- Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
- Participate in company initiatives and team activities.
- Document in electronic medical record (EMR) system(s).
- Request external medical records and prepare patient charts prior to appointments.
- Perform and document patient vital signs.
- Complete review of systems and intake documentation.
- Prepare patients for physician care.
- Administer basic first aid.
- Perform venipunctures and non-intravenous injections.
- Perform basic laboratory procedures.
- Observe and report patients' signs or symptoms.
- Serve as a chaperone in patient examinations as needed.
- Assist with patient examinations, procedures, or treatments.
- Administer certain medications as directed by the physician.
- Other duties as assigned.
Requirements
- High school graduate or GED.
- Completion of a Medical Assistant Diploma program from an accredited educational institute.
- Medical Assistant Certificate preferred, not required.
- 2 years of experience working as a Medical Assistant or related role in an outpatient clinic/medical office setting is preferred.
- BLS and CPR certification preferred.
- Bilingual in Spanish and English preferred.
Skills
- Proficiency in electronic medical record (EMR) systems.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Detail-oriented with a high level of accuracy.
- Compassionate and patient-focused attitude.
- Ability to work effectively in a team environment.
- Proficiency in completing blood draws and processing labs.
Physical Working Requirements
- Prolonged periods of standing and walking.
- Performance of precise tasks such as drawing blood and administering medications.
- Occasional lifting of up to 50 pounds.
- Clear vision and acute hearing for reading charts and monitoring patients.
- Strong communication skills and attention to detail, especially under stress.
- Frequent bending, stooping, reaching, and repetitive tasks.
- Sensitivity to patient needs and environmental changes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay
The typical wage range for this role is $24—$27.88 USD per hour. Factors such as specific skills, years of experience, and comparison to other employees in this role may influence the actual salary.