Medical Assistant Outpatient Oncology

About the Organization

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

About the Role

The Medical Assistant is a multi-skilled specialist who assists the physician in all aspects of the medical practice under the direct responsibility of the physician. Responsibilities include assisting with the patient care management, executing administrative and clinical procedures, and performing supervisory functions pertaining to the position. Competency requires that the medical assistant adheres to ethical and legal standards of professional practice, recognizes and responds to emergencies, and demonstrates professional characteristics.

Responsibilities

• Vital signs
• Preparing patients for examination
• Entering lab and imaging orders
• Collecting and preparing laboratory specimens
• Updating patient medical records
• Answering phones
• Scheduling appointments
• Removing sutures and dressings
• Transmitting prescription refills
• Performs other duties as assigned

Requirements

• Graduate from an accredited program for medical assistants with one year in a medical office setting preferred. If not a graduate from a medical assisting program, then three years' experience in a medical office setting is required.
• Medical Assistance Certification preferred.
• BLS certification through the American Heart Association for Healthcare Providers.
• Knowledge of the outpatient practice of medicine.
• Experience in medical assisting.
• Knowledge of medical practice, patient care skills, examination, diagnostic and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Computer skills and customer service skills.
• Capable of making sound decisions.
• Detail oriented and self-motivated.

Team Member Competencies

• Establishing Relationships: Builds effective networks, working relationships, and alliances in order to collaborate effectively within the department and organization. Can relate to all kinds of people regardless of background; finds topics and common interests that can be used to build rapport with others.
• Peer Support: Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team.
• Inspiring and Motivating Others: Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.
• Demonstrating Emotional Intelligence: Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.
• Acting with Integrity: Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.
• Being a Champion for Change and Innovation: Supports people in their efforts to try new things. Thinks creatively, generates novel and valuable ideas, and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.
• Communicating Effectively: Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.
• Promoting Diversity and Inclusion: Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance.

Physical Requirements

• Requires sitting for long periods of time, also stooping, bending, standing, and stretching.
• Must have manual dexterity for typing and computer data entry.
• Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert, and self-motivated.
• Ability to push/pull up to 40 lbs., carry and lift up to 20 lbs.

Threshold Requirements

• Annual Joint Commission mandatory education requirements, in-service, and health requirements including attendance at new employee orientation.
• TB/PPD Surveillance Program.
• Maintenance of required professional licensing and/or certification(s).

These threshold requirements are required and completed on a yearly basis.