Medical Assistant Orthopedics

About the role

Bring your passion for patient care as a Medical Assistant in Peds Ortho. Being customer obsessed is our focus. Our Health Center is a very busy, fast-paced working environment where over a couple hundred patients visit each day. We are looking for someone not only focused on patients as the number one goal but also a team player. A smile and greeting go a long way in this position as you are a first impression.

Responsibilities

• Rooms patients and prepares them for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements; records chief complaint and documents pain scores as appropriate
• Reports condition of patient which may be indicative of change in the patient’s condition to the clinician
• Assists providers with exams and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate/pulse, taking temperature, performing phlebotomies, ear irrigation and EKGs
• Acts as chaperon as needed
• Uses universal blood and body fluid precautions at all times and personal protective equipment as needed
• Prioritizes patient flow through the clinical process
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests
• Communicates test results to patients
• Acts as a resource to clinicians in order to provide optimal patient care
• May administer medications in accordance with established policies and procedures or as directed
• Provides clerical support with patient notifications and documentation, including complete medical records (labs, authorizations, X-rays, hospital records and any previous care pertaining to each patient visit)
• Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas; disinfects equipment and instruments using appropriate solutions following sterilization procedures
• Follows manufacturer’s recommendations and OSHA guidelines in handling hazardous substances
• Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs
• Orders supplies as directed and stocks patient care areas
• Handles medication ordering and tasks related to all medications (e.g., expired medications/equipment and recalls)
• Develops and maintains effective communication with all external and internal customers
• Exemplifies service orientation and the team concept in all contacts
• Completes all necessary onboarding/orientation activities, including simulation training, as needed or directed
• Works under the direct supervision of the providers
• Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts concerning the health care of the patient
• Interacts with physician’s offices to report, ask for or clarify information
• Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status

Requirements

• High school diploma/GED or equivalent working knowledge
• Completion of an approved medical assistant training program as defined by state regulations
• Active Medical Assistant Certification is required
• Certification or additional training must meet the requirements for Meaningful Use
• BLS certification required
• Active Medical Assistant certification such as:
  • Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT)
  • Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA)
  • Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only)
  • National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT)
• Strong computer skills, including the ability to work with medical software
• Exceptional interpersonal and communication skills
• Ability to manage multiple changing priorities in an effective and organized fashion

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Preferred qualifications

• Experience with office medical procedures and treatments
• Knowledge of insurance, managed care operations, EMR and scheduling software
• MA National Certification from AAMA, AMT, NCCT or NHA

Schedule

Monday–Friday, 7:30 am–5:00 pm

Location

1432 S. Dobson Rd., Ste 301, Mesa, AZ 85202

Certification pathway for uncertified Medical Assistants

Uncertified Medical Assistants will be considered and will have 12 months to become nationally certified once employment begins. Banner will provide access to Medical Assistant certification study materials and will pay for the cost of certification. A passing score results in a pay increase due to the MA’s newly certified status.

Career advancement

Banner is committed to your future and invested in furthering your education. Medical Assistants have the opportunity to move up the Medical Assistant career ladder or sign up for tuition assistance to further advance their career. From Patient Care Technician to RN, there are endless opportunities at Banner Health.

Sign-on bonus

$2,000 Sign-on Bonus for Certified External Experienced Medical Assistants (details discussed with recruiter)