Medical Assistant, Ophthalmology

About the role

Monmouth Retina Consultants is seeking a Medical Assistant (Ophthalmic Technician) for a full-time, long-term position based in Manalapan, NJ. The position requires travel to other offices in Little Silver and Toms River, NJ.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Communicate effectively with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
• Open and close exam rooms as needed
• Keep general office duties and cleaning to be assigned by manager

Qualifications

• High School Diploma or GED Equivalent required
• Favorable result on Background Check required
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
• Open and close exam rooms as needed
• Keep general office duties and cleaning to be assigned by manager

Education and/or Experience

• One year of related experience and/or training; or equivalent combination of education and experience
• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required