Medical Assistant-Open Access

Essential Functions

• Conducts Open Access medical assessments with patients.
• Reviews Open Access assessments with patients that they have filled out online and helps to get them scheduled.
• Collections Insurance information, reviews demographics and schedules procedures or office visits.
• Reviews procedure prep information with patients and answers questions they may have.

Competencies

• Excellent customer service.
• Knowledge of medical terminology, medications, & ICD-10 codes.
• Ability to work cooperatively with managers and peers.
• Excellent oral and written communication skills are required.

Supervisory Responsibility

None

Work Environment

This position may be located at our Contact Center in Wyomissing PA, or at the individual office location based on the needs of the practice.

Physical Demands

• Sitting for long periods of time.
• Repetitive hand movement due to extended computer use.
• Extensive phone and computer usage.

Work Hours

Full Time and flexible hours available.

Travel

Some intermittent travel may be required for training.

AAP/EEO Statement

US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need?

Other Duties

• MA certification
• MEDICAL OFFICE EXPERIENCE PREFERRED.
• EMR BACKGROUND IS A PLUS
• BILINGUAL IS A PLUS.
• SKILLS IN MICROSOFT OFFICE (OUTLOOK, TEAMS) PREFERRED.