Medical Assistant - Oncology

Role Overview The Patient Service Coordinator II MA-C supports clinic operations by managing patient scheduling, follow-ups, treatments, diagnostic tests, insurance verifications, referrals, and authorizations. They are responsible for maintaining accurate medical records, reconciling billing issues, answering multiple phone lines, and triaging calls. Key Responsibilities Coordinate patient care services independentlyAct as a liaison with patients, families, and departmentsEnsure efficient clinic workflows and documentationHandle billing and insurance-related tasks Qualifications & Skills: Graduate of a certified medical assistant programWashington Medical Assistant Certification and BLS required upon hireAt least 1 year of healthcare experiencePreferred: associate's degree, experience with insurance processes, Epic system knowledge Ideal Candidate Attributes Excellent communication and problem-solving skills Compassion, sensitivity, emotional stability Ability to work collaboratively in a team environment