Medical Assistant - Oncology 36 hrs/wk

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We strive to provide exceptional care and invite all applicants to join our high-performing teams.

About the role

This position will float between Medical Oncology, Radiation Oncology, and other specialty Oncology areas. The schedule is Monday through Friday with four 9-hour shifts (no weekends or nights).

Responsibilities

• Assist junior Medical Assistants with day-to-day questions and responsibilities; support their development by participating in onboarding and training.
• Escort patients to examination rooms, prepare equipment for healthcare providers, and interview patients to obtain medical histories and other relevant information.
• Measure and document patients’ vital signs, height, and weight in the medical record.
• Explain treatment procedures, medications, diets, and provider instructions to patients.
• Order and organize educational materials to reinforce patient education.
• Perform general office duties, including answering phones, taking dictation, completing insurance forms, and coordinating with other departments.
• Serve as a patient advocate and liaison while providing positive, patient-centered customer service.
• Collect, label, log, and prepare blood, tissue, and other laboratory specimens for testing.
• Perform phlebotomy when competency has been demonstrated.
• Maintain immunization inventory and monitor vaccine expiration dates.
• Administer immunizations, as applicable, with required certification or at least three years of vaccine administration experience and under provider supervision.
• Support departmental quality initiatives, including proper use of two patient identifiers and adherence to hand hygiene standards.

Requirements

• High School Diploma or Equivalent required; Associate's Degree or Medical Assisting preferred.
• BLS Certification.
• Certified Medical Assistant – National Certification.
• 1-2 years of direct Medical Assistant experience or medical field work required.

Skills

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Compliance with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Physical Requirements

• Standing: Frequently (34-66%)
• Walking: Frequently (34-66%)
• Sitting: Occasionally (3-33%)
• Lifting: Frequently (34-66%) 35lbs+ (with assisted device)
• Carrying: Frequently (34-66%) 20lbs - 35lbs
• Pushing: Occasionally (3-33%)
• Pulling: Occasionally (3-33%)
• Climbing: Rarely (Less than 2%)
• Balancing: Frequently (34-66%)
• Stooping: Occasionally (3-33%)
• Kneeling: Occasionally (3-33%)
• Crouching: Occasionally (3-33%)
• Crawling: Rarely (Less than 2%)
• Reaching: Frequently (34-66%)
• Gross Manipulation (Handling): Frequently (34-66%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Vision - Far: Constantly (67-100%)
• Vision - Near: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)

Pay

$20.03 - $32.17 per hour.

Schedule

• 36 scheduled weekly hours.
• Monday through Friday, four 9-hour shifts (no weekends or nights).
• Day shift.

Work location: 789 Central Avenue. Onsite role.