Medical Assistant - OBGYN

About the role

Provides clinical support to health care professionals to ensure the delivery of quality health care services. Serves as a clinical subject matter expert in the practice. Trains new clinical staff if 2+ years of experience. Leads and promotes clinical quality and safety standards. May attend MA Academy training to gain clinical experience before placement into ambulatory care site if MA training was obtained in Career Tech or Military Program, or unable to pass MA competencies.

Responsibilities

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Successfully completes Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated, including maintenance and monitoring of EMR in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data; reports patient data and patient need as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities, making and implementing recommendations to improve operational efficiency and to implement new services.
• Engages in continuous study of the entire professional field, including best practices, to maintain professional competence, knowledge, and skills necessary for satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education, including department-specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives.
• Acts as a role model and serves as a subject matter expert/resource in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Oversees efficient and effective patient flow, including preparing the patient for the visit/admission and providing specific services and education as determined by providers.
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Complies with scope of practice.
• Focuses on safety, quality, and efficiency in performing job duties as part of a High Reliability Organization (HRO).

Requirements

• High School Diploma or Equivalent (Required).
• One of the following:
  • Completion of HS MA Career Tech Program, School of Medical Assisting, Military Medic training, Paramedic training, or 1 year on-the-job training in like practice.
  • Successful completion of a competency-based orientation program with medical assisting focus.
  • Military healthcare training.
• Basic Life Support (BLS) certification within 120 days of hire.

Skills

• Experience using EMR documentation, preferably EPIC.
• Experience as an EPIC SuperUser or trainer.
• Experience as a Preceptor.

Schedule

Day shift, 40 scheduled weekly hours.

Department

OBGYN Grady