Medical Assistant, OBGYN

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We believe high-performing teams drive groundbreaking medical discoveries and invite you to join us.

About the role

We're hiring per-diem Medical Assistants to support our locations Monday through Friday from 8:30am to 5:00pm. The primary location is our Swampscott office at 383 Paradise Rd, with additional satellite sites in Danvers, Beverly, and Peabody. In this role, you'll help fill staffing gaps caused by call-outs, vacations, leaves, and vacancies. It’s an opportunity to work independently at the top of your certification while contributing to a highly collaborative OB/GYN care team. Our obstetricians and gynecologists provide high-quality care, including annual check-ups, pre- and postnatal care, and sophisticated gynecologic surgery, with many physicians specially trained in minimally invasive procedures.

Responsibilities

• Assist junior Medical Assistants with day-to-day questions and responsibilities; participate in onboarding training to facilitate their learning.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms; act as a liaison with other departments and advocate for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintain inventory of immunizations and check expiration dates.
• Provide immunizations (as applicable) with certification or 3 years of experience administering vaccines under provider supervision.
• Support departmental quality initiatives, such as using two patient identifiers and maintaining hand hygiene.

Requirements

• High School Diploma or Equivalent (required).
• Associate's Degree in Medical Assisting (preferred).
• Direct MA experience or medical field work (1-2 years required).
• Basic Life Support (BLS) Certification (preferred).
• Certified Medical Assistant (National Certification) (preferred).
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Strong interpersonal and communication skills; ability to prioritize tasks in complex and busy environments.
• Accuracy, attention to detail, and compliance with privacy and confidentiality regulations.

Skills

• Using logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems.
• Managing one's own time and the time of others.

Pay

$22.75 - $24.94/hour (Grade 3). At Mass General Brigham, base pay is determined by skills, relevant experience, education, certifications, and other essential factors. The provided range is based on minimum job qualifications and does not encompass all elements of total compensation.

Schedule

Monday through Friday, 8:30am to 5:00pm (onsite). Primary location: 383 Paradise Road, Swampscott, MA, with additional sites in Danvers, Beverly, and Peabody.