Medical Assistant - NorthPointe Pain Management

Beloit Health System is adding a Medical Assistant to our team at Beloit Clinic - NorthPointe Pain Management. We are a high-volume, patient-focused Pain Management Clinic seeking a compassionate, organized, and energetic Medical Assistant to help deliver exceptional care to patients living with acute and chronic pain conditions.

Schedule

• Shift: 1st (8a–5p)
• Hours per week: 32
• Benefits Status: Benefits Eligible

Responsibilities

• Assist the licensed health care professional in rooming patients, monitoring patient flow, returning phone messages, obtaining patient histories and vital signs, administering medications, and assisting with diagnostic procedures and/or treatments.
• Maintain the patient’s medical record, stock rooms, and assist with medical emergencies.
• Assist with scheduling appointments, completing pre-certifications, and completing patient forms (e.g., FMLA, short-term/long-term disability forms).
• Refill medications per protocol, assist with clinical duties, order supplies, and clean exam rooms.
• Prepare patient documentation and medical records in preparation for appointments.
• Escort patients to rooms, obtain vitals, and update medical records, including brief medical history, chief complaint, current medications, allergies, smoking status, pain status, immunization status, and meaningful use data collection.
• Prepare patients for examinations or procedures, ensure consent is signed and dated, and perform “Time out” with Physician/LIP when appropriate.
• Assist Physician/LIP with examinations, procedures, and administering medications; update medical records after administering medication.
• Maintain and update accurate electronic medical records.
• Receive and handle telephone calls to the department; assist with triaging calls under the supervision of a licensed health care professional.
• Assist Physician/LIP with educating patients and families.
• Demonstrate effectiveness and courtesy in scheduling patient appointments.
• Ensure patient safety while handling, transporting, and providing medications; protect patients from hazards, falls, and disease exposure.
• Review basic physical, psychological, and social needs of patients and their families.
• Adhere to infection control policies.
• Demonstrate ability to navigate computer software applicable to the department.
• Perform unit-specific duties according to established unit-based competencies.
• Participate in quality assurance activities.
• Ensure appropriate supplies are on hand.
• Assure timely completion of assigned duties.

Requirements

• Certified or Registered as a Medical Assistant at time of employment (CMA, RMA, or CCMA).
• Must be CPR certified within 3 months of hire.
• Strong critical thinking abilities.
• Excellent verbal and written communication and counseling skills.
• Two years of clinical experience desirable.
• Preferred: Experience with Electronic Medical Records and prior experience in Pain Management.