Medical Assistant/NCT

Position Summary

Provides patient care services in the back office setting, which will meet the specific needs of the patient.

Essential Functions

• Performs radiology duties within the scope of practice as stated in NextCare Policies and Procedures, as well as the state appropriate Radiation Rules and Regulations.
• Performs the essential functions, including back office clinical duties, as defined by the appropriate Skills Competency Checklists.
• Compliance with established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Observes and communicates changes in the patient's condition to the provider on duty.
• Assists provider with exams, procedures and other processes related to direct patient care under direct supervision.
• Participates in the completion of the Daily Checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State regulations.
• Participates in education programs and attends meetings as required.
• Follows and complies with standing orders.
• Dispenses prescriptions and medications per policy.
• Follows guidelines and requirements of laboratory and clinical accreditation policies.
• Treats patients and co‑workers consistent with the NextCare Mission Statement, Vision, Values and Performance Standards.
• Performs other related duties as assigned or described by Company policy.

Key Duties and Responsibilities

• Analytical Testing: Perform moderate‑complexity clinical testing across authorized disciplines (e.g., Chemistry, Hematology, Urinalysis) in strict accordance with the laboratory's COLA‑approved SOP manual.
• Quality Control & Calibration: Execute and document daily instrument calibrations, quality control (QC) tracking, and corrective actions for out‑of‑range values prior to reporting patient results.
• COLA Inspection Readiness: Maintain orderly, verifiable, and audit‑ready logs for all pre‑analytical, analytical, and post‑analytical activities to ensure seamless biennial COLA on‑site surveys.
• Competency & Training: Participate in mandatory, documented competency assessments (semiannually in the first year of employment, and annually thereafter) covering all six CLIA‑mandated elements.
• Proficiency Testing (PT): Successfully test and document blind proficiency testing samples exactly like patient specimens, adhering to strict anti‑commingling regulations.
• Specimen & EMR Processing: Accession, process, centrifuge, and evaluate sample integrity, reporting data accurately into the Laboratory Information System (LIS).
• Critical Value Notification: Promptly recognize critical, life‑threatening results and follow immediate notification protocols to the attending Texas healthcare provider.

Education and Required Skills

• High school graduate.
• Graduate from an accredited radiology school and/or equivalent experience.
• Current state certification where required or national radiology license.
• Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Council.
• Valued but not required: Prior recent experience in an emergency department, urgent care or other clinical setting.

Physical Demands and Work Environment

• Occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
• Exposure to patients in a wide variety of circumstances, including accidents, injuries, illnesses, patient elements and unpredictable situations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Sign‑Off

The employee is expected to adhere to all company policies and act as a role model in policy adherence. This job description is not a contract of employment and does not alter the at‑will employment relationship. NextCare reserves the right to modify, add, or remove duties and assign other duties as necessary to meet business needs. Employees may be cross‑trained and assigned to front office or back‑office functions based on clinic staffing needs and business requirements.