Medical Assistant (Mobile/Street Medicine Program)

About the role

We are seeking a compassionate and skilled Medical Assistant (MA) to join our street medicine/mobile health clinic team. Our mobile clinic brings critical care directly to unhoused individuals and others in need, providing essential healthcare services to underserved populations.

Responsibilities

• Patient Care Pre-visit chart scrub (EMR): Including, but not limited to referrals, reviewing medications, Immunizations, allergies, future and standing lab orders, health maintenance due, and preventive care needs.
• Visit prep: procedures/vaccine prep/foot exam.
• Medication, Immunization, and allergy reconciliation.
• Rooming the patient may happen in person or remote: Including, but not limited to vitals/medical records/reconciling care everywhere with health history (remote rooming is applicable to MA II and MA III only).
• Prepare, administer, and document medications and vaccines.
• Assist with clinical procedures.
• Review provider recommendations and after visit summary (AVS) with patient.
• Address to patient encounters via electronic health records.
• Conduct clinical services: Including, but not limited to EKG, pulse oximetry, hearing & vision testing, collect and/or process lab specimens, spirometer, venipuncture.
• Schedule patient appointments, coordination of care with appropriate staff (e.g. CHW, PharmD, RNCC, Nutrition) for appointments or tests with specialists.
• Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols.
• Clinic Operations Care of the clinic, maintain cleanliness.
• Supply ordering.
• Sterile Instrument Processing.
• Quality Assurance routine tasks (including but not limited to running controls, checking exp. dates, etc.).
• Mobile Van Only Front desk: build charts, handle registration tasks (check-in, paperwork, insurance), and facilitate handoff to enrollment team.
• Harm Reduction: provide education, manage supply ordering, tracking, and distribution, and maintain communication with DC HR team.
• Medical: Perform HIV/Hep C testing, handle lab/specimen drop-off (car needed), stock and maintain supplies across various clinic sites.
• Cookbook: Coordinate UberHealth / ModivCare ride setups.
• Track, order and organize comfort supplies.
• Act as liaison with community partners (Shepherd’s House, Oasis, HOST team, REACH).
• Transport the mobile clinic to each scheduled site safely and on time.
• Ensure the vehicle always has sufficient fuel levels.
• Set up the electrical system, signs and clinic reception area before clinic begins.
• Complete vehicle logs including safety checks.

Qualifications

• Drivers License required.
• CDL preferred.
• Critical thinking and problem solving skills.
• Must have excellent written, verbal, telephone and interpersonal communication skills.
• Familiarity/experience with client interaction on the telephone.
• Knowledge of available basic community services.
• Basic typing skills (such as 30 WPM).
• Basic personal computer skills and comfort with Microsoft Windows® operating system.
• EHR experience, EPIC experience a plus.

Skills & Knowledge

• Drivers License required.
• CDL preferred.
• Critical thinking and problem solving skills.
• Excellent written, verbal, telephone and interpersonal communication skills.
• Familiarity/experience with client interaction on the telephone.
• Knowledge of available basic community services.
• Basic typing skills (such as 30 WPM).
• Basic personal computer skills and comfort with Microsoft Windows® operating system.
• EHR experience, EPIC experience a plus.