Medical Assistant- Mental Health

What You’ll Be Doing

• Auxiliary support to clinicians in gathering medical histories and documentation.
• Guiding patients through the completion of intake paperwork and consent forms.
• Collaborating with external healthcare providers, mental health professionals, insurance companies, and pharmacies to coordinate patient care.
• Managing face-to-face and telehealth schedules for all clinicians across multiple satellite clinics using the electronic record-keeping system.
• Greeting visitors warmly, verifying insurance and demographic information, collecting co-pays/balances, and assisting patients with arranging transportation.
• Responding to incoming phone calls, emails, and faxes; processing medical records requests efficiently; scanning, filing, and performing other clerical tasks.
• Ordering office and medical supplies, managing inventories, opening/closing the clinic, and ensuring the waiting room and common areas remain tidy and welcoming.
• Participating in department meetings, clinical supervision, and assigned professional development trainings.

What You’ll Need

• A Certified Medical Assistant (CMA) certification or a Bachelor’s degree.
• One to two years of relevant experience, preferably in a clinic or healthcare setting.
• Computer proficiency required; database and Electronic Health Record (EHR) system experience is highly preferred.
• A pleasant, welcoming demeanor with a passion for interacting with clients, families, and colleagues.
• Meticulous attention to detail, strong organizational skills, and the ability to work independently and under pressure within a fast-paced environment.

Benefits at a Glance

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.
• Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.
• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.
• Professional Growth: Opportunities for clinical exposure, learning, and career advancement.

EEO Statement

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.