Medical Assistant - Memphis, TN (32422)

Job Summary

Join us at Clay Consulting in Memphis, TN, as a Medical Assistant and help support our nation’s veterans! In this role, you’ll merge hands-on care with administrative precision, making a real difference in the lives of those who’ve served.

Duties/Responsibilities

• Interview patients to obtain comprehensive medical histories, ensuring accurate and up-to-date information is recorded.
• Prepare clinical charts and conduct Medical Opinion (IMO) research prior to the claimant's appointment to facilitate efficient healthcare service delivery.
• Update and maintain medical records and billing reports, adhering to relevant privacy and confidentiality regulations.
• Prepare and sanitize exam rooms and medical instruments to ensure a hygienic and safe environment for claimants and healthcare providers.
• Escort and guide claimants to examination rooms, assisting with their needs during the visit.
• Send all ordered diagnostics to appropriate facilities, ensuring timely and accurate processing of test samples and results.
• Obtain and record vital signs, including blood pressure, pulse, temperature, and weight, using appropriate medical equipment.
• Collaborate with the Supervisor to ensure the clinic operates smoothly and adheres to the schedule for timely patient care.
• Perform blood drawings to obtain blood specimens for diagnostic purposes.
• Conduct Electrocardiograms (EKG), Pulmonary Function Tests (PFT), and Ankle Brachial Index (ABI) as directed by healthcare providers.
• Absorb and respond to prescreening visitors and ensure proper check-in/check-out procedures for veterans using the Patient Scheduling (PracticeSuite) system.
• Comply with Infection Control policies and guidelines, maintaining general housekeeping protocols to promote a safe clinical environment.
• Operate office equipment, including fax machines, printers, scanners, copiers, and answer phones, maintaining proper communication channels.
• Absorb and respond to any other duties as assigned by your supervisor.

Qualifications

• REQUIRED SKILLS/ABILITIES:
  • Excellent interpersonal and communication skills for effectively interacting with patients and healthcare professionals.
  • Strong organizational skills to manage medical records, appointments, and administrative tasks efficiently.
  • Proficiency in medical procedures, such as phlebotomy, EKGs, and PFTs.
  • Attention to detail to ensure accuracy in recording medical histories and vital signs.
  • Knowledge of medical terminology and the ability to comprehend and follow healthcare provider instructions.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Adherence to privacy regulations and ethical standards for maintaining patient confidentiality.
• Minimum typing speed 45 to 60 WPM
• Strong familiarity with Office 365
• Educational Requirements:
  • A High School Diploma or equivalent.
  • Proficiency in phlebotomy is mandatory.
  • Previous experience as a Medical Assistant or in a healthcare setting is preferred.
  • Completion of an accredited Medical Assistant program or relevant certification is preferred.
• Physical Requirements:
  • Ability to stand, walk, and move for extended periods during patient interactions and room preparations.
  • Manual dexterity and hand-eye coordination to handle medical instruments and perform procedures accurately.
  • Lift and carry medical supplies and equipment, which may require physical strength and stamina.
  • Visual acuity to read medical records and monitor patient vitals.