Medical Assistant / Medical Front Office

About NextCare

NextCare strives to be the leader in high-access healthcare, offering urgent care, occupational health, virtual health, and primary care services. With locations in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia, and Wyoming) and over 165 urgent care clinics, we provide exceptional, affordable care to patients nationwide. Our core values—caring, growth, integrity, results, and teamwork—guide our relationships with patients, customers, investors, partners, and each other. High-performance standards drive clinical and business decisions, ensuring quality and service excellence in high-access healthcare.

About the Role

NextCare Urgent Care is seeking an energetic and enthusiastic Medical Assistant to thrive in a fast-paced, team-oriented environment. We prioritize customer-friendly, passionate employees who align with our mission of putting patients and staff first.

Responsibilities

• Assist providers with exams, including taking patient vitals, procedures, and other direct patient care tasks under provider supervision and within scope of practice.
• Administer medications per policy and provider direction, adhering to all safety protocols.
• Perform blood draws as directed by the provider.
• Collect urine samples for testing, including employer drug screens.
• Apply splints and casts as needed.
• Conduct various physicals, such as sports physicals.
• Perform urgent care-specific duties, including ear lavage, wound care, and oxygen administration.
• Report unusual patient occurrences, including medication events, via incident reports.
• Notify the Clinic Manager promptly of any patient or employee safety concerns.
• Follow laboratory and clinical accreditation policies and guidelines.
• Demonstrate proficiency in EMR/EHR systems.
• Perform additional duties as assigned or outlined by company policy.

Medical Assistants may also support Front Office Reception by:

• Keeping patients and families informed of wait times.
• Monitoring patient flow.
• Processing patient discharges, including preparing charges, collecting payments, obtaining signatures, and issuing receipts.

Impact

The Medical Assistant ensures smooth clinic operations and optimal patient flow while delivering respectful, dignified care. They support both front-office and back-office functions to meet patient needs effectively.

Requirements

Arizona-specific requirements:

• Minimum of a high school diploma or equivalent.
• Completion of an approved (accredited) Medical Assistant training program.
• OR completion of an unapproved (non-accredited) Medical Assistant training program and a National Certification through one of the following:
  • American Association of Medical Assistants (AAMA) – Certified Medical Assistant (CMA).
  • American Medical Technologists (AMT) – Registered Medical Assistant (RMA).
  • National Healthcareer Association (NHA) – Certified Clinical Medical Assistant (CCMA).

Benefits

NextCare offers the following benefits to full-time employees:

• Medical, dental, and vision coverage.
• Health Savings Account (HSA).
• Basic life insurance and voluntary life insurance for employees, spouses, and children.
• Long-term and short-term disability coverage.
• Employee Assistance Program (EAP).
• Critical illness and accident insurance.
• Legal and identity theft protection.
• Paid Time Off (PTO).
• 401(k) Plan for all employees.
• Shift differential benefits for select positions.

Benefits are provided in accordance with policy and plan rules.