Medical Assistant (MA4417 - Stone OaK)

About the role

Under general supervision, performs both front office and back office duties to include related support services.

Responsibilities

• Assists with the day-to-day operations of the front and back office.
• Ensures that all medical assistant tasks and duties are completed in a timely and efficient manner.
• Assists in the coordination of referrals, and patient communication.
• Administers injections, assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, waive testing.
• Assists with medical examinations as specified and within the medical assistant scope of practice.
• Obtains patient medical history, vital signs, and ensures that all quality metrics are completed and documented in compliance with the centers regulatory and accreditation agencies.
• Participates and prepares for Center internal/external audits.
• Maintains inventory of medical supplies, immunization and operating supplies.
• Ensures that all equipment is calibrated, charged, and cleaned.
• Maintains and stocks required medical supplies in exam rooms.
• Registers patients to include, updating patient information, data entry of demographics, and any other required information as described by policy.
• Verifies and activates appropriate patient insurance plans as needed.
• Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
• Completes end of day reconciliation reports, ensures that cash collected reconciles with system cash report and ensures that cash is secured and deposited into safe at end of day.
• Prepares for next day clinic by identifying appointment types and chart preparation; Updates proof of income, pre-registering patients, and screening patients for program eligibility.
• Provides exceptional customer service internally and externally.
• Greets each customer with appropriate introduction.
• Addresses concerns prior to end of interaction.
• Assists with other departments as appropriate.
• Performs other related duties as assigned.

Qualifications

• High school diploma or equivalent required
• Minimum one (1) year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification
• Experience With EMR/EHR Preferred
• Experience in a primary health care setting preferred
• Knowledgeable of personal computers
• Certified in Basic Life Support (BLS), American Heart Association
• Ability to travel to other clinic sites as needed

Physical and Mental Requirements

The role requires: Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects. Normal fine and gross motor control of fingers and hands. Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly. Hearing: Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet. Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers. Visual: Visual acuity necessary for the proper evaluation of a patient and to prepare or inspect documents or other materials. Ability to accurately view computer monitors Physical: Sitting 20-30% of time and standing, walking 70-80% of time. Lift up to 25 lbs; push and pull up to 45 lbs. Able to bend at the waist, twist and turn along axial plane.