Medical Assistant (MA3928 - MAC)

About the Role

Performs both front office and back office duties under general supervision, including related support services.

Responsibilities

• Assists with the day-to-day operations of the front and back office.
• Ensures timely and efficient completion of all medical assistant tasks and duties.
• Coordinates referrals and patient communication.
• Administers injections and assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, and waived testing.
• Assists with medical examinations within the medical assistant scope of practice.
• Obtains patient medical history, vital signs, and ensures completion and documentation of all quality metrics in compliance with regulatory and accreditation agencies.
• Participates in and prepares for Center internal/external audits.
• Performs medical assistant duties across all areas.
• Maintains inventory of medical supplies, immunizations, and operating supplies.
• Ensures equipment is calibrated, charged, and cleaned.
• Stocks required medical supplies in exam rooms.
• Registers patients, updates patient information, and enters demographics and other required data.
• Verifies and activates patient insurance plans as needed.
• Ensures accurate posting of encounter data to appropriate funding/insurance plans.
• Completes end-of-day reconciliation reports, secures cash, and ensures deposits into the safe.
• Prepares for the next day’s clinic by identifying appointment types, chart preparation, updating proof of income, pre-registering patients, and screening for program eligibility.
• Provides exceptional customer service internally and externally, greeting customers and addressing concerns.
• Assists with other departments as appropriate.
• Performs other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum one (1) year of experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification.
• Experience with EMR/EHR preferred.
• Experience in a primary health care setting preferred.
• Knowledgeable of personal computers.
• Certified in Basic Life Support (BLS), American Heart Association.
• Ability to travel to other clinic sites as needed.
• Scheduled hours and/or work locations are subject to change.

Physical and Mental Requirements

• Finger Dexterity: Using fingers for small movements such as typing or picking up small objects; normal fine and gross motor control of fingers and hands.
• Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
• Hearing: Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet.
• Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
• Visual: Visual acuity necessary for proper evaluation of a patient and to prepare or inspect documents or other materials; ability to accurately view computer monitors.
• Physical: Sitting 20-30% of the time and standing/walking 70-80% of the time; lift up to 25 lbs; push and pull up to 45 lbs; able to bend at the waist, twist, and turn along the axial plane.