Medical Assistant (MA0729 - East)

About the Role

Under general supervision, this position performs both front office and back office duties, including related support services.

Responsibilities

• Assists with the day-to-day operations of the front and back office.
• Ensures that all medical assistant tasks and duties are completed in a timely and efficient manner.
• Assists in the coordination of referrals and patient communication.
• Administers injections and assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, waive testing.
• Assists with medical examinations as specified and within the medical assistant scope of practice.
• Obtains patient medical history, vital signs, and ensures that all quality metrics are completed and documented in compliance with regulatory and accreditation agencies.
• Participates and prepares for center internal/external audits.
• Performs medical assistant duties in all areas.
• Maintains inventory of medical supplies, immunization, and operating supplies.
• Ensures that all equipment is calibrated, charged, and cleaned.
• Maintains and stocks required medical supplies in exam rooms.
• Registers patients, updates patient information, and performs data entry of demographics and other required information as described by policy.
• Verifies and activates appropriate patient insurance plans as needed.
• Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
• Completes end-of-day reconciliation reports, ensures cash collected reconciles with system cash report, and secures cash in a safe at the end of the day.
• Prepares for the next day’s clinic by identifying appointment types, chart preparation, updating proof of income, pre-registering patients, and screening patients for program eligibility.
• Provides exceptional customer service internally and externally, greeting each customer appropriately and addressing concerns prior to the end of interaction.
• Assists with other departments as appropriate.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum one (1) year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification.
• Experience with EMR/EHR preferred.
• Experience in a primary health care setting preferred.
• Knowledgeable of personal computers.
• Certified in Basic Life Support (BLS), American Heart Association.
• Ability to travel to other clinic sites as needed.
• Scheduled hours and/or work locations are subject to change.

Physical and Mental Activities

• Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects. Normal fine and gross motor control of fingers and hands.
• Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
• Hearing: Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet.
• Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
• Visual: Visual acuity necessary for the proper evaluation of a patient and to prepare or inspect documents or other materials. Ability to accurately view computer monitors.
• Physical: Sitting 20-30% of the time and standing/walking 70-80% of the time. Lift up to 25 lbs; push and pull up to 45 lbs. Able to bend at the waist, twist, and turn along the axial plane.