Medical Assistant MA ProHealth Physicians Optum Ridgefield CT

About the role

Join ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together.

Responsibilities

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Provide attention to patients in a manner that builds confidence, trust and loyalty
• Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Maintain open lines of communications with care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives

Requirements

• Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare
• Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
• CPR/BLS Certification
• 1+ years of MA experience
• Experience working with Epic
• Experience working in a primary care office
• Intermediate level of computer proficiency

Qualifications

• Required: Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare
• PREFERRED: Graduate from an accredited MA program OR Completed relevant medical assisting training by any branch of the armed forces of the United States

Skills

Intermediate level of computer proficiency

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.