Medical Assistant (MA), Orthopedics-Full Time Days

Job Summary

The Medical Assistant controls patient flow for providers, obtains and documents patient vitals, and performs other patient care and clerical duties. The incumbent will support the mission, vision, values and strategic initiatives of Mary Washington Healthcare and must demonstrate a commitment to quality service to patients, physicians, the public and co‑workers.

Responsibilities

• Greets and escorts patients to exam room in a timely and courteous manner.
• Reviews patient chart to ensure all reports and results required by provider are available prior to exam/treatment.
• Obtains reports and results as required.
• Obtains and documents patient chief complaint.
• Obtains and documents patient vitals (i.e., height, weight, BP).
• Ensures exam/procedure room is appropriately supplied and set up to accommodate the encounter based upon reason for patient visit.
• Reviews patient‑supplied history forms for completeness and queries to obtain missing information within parameters established by supervising provider.
• Assists providers with examinations, diagnostic procedures, and treatments.
• Draws blood and/or assists in obtaining other specimens.
• Prepares and routes specimen(s) to laboratories; utilizes in‑house services whenever appropriate; follows verification of patients’ insurance.
• Documents all activities/interventions, patient/family responses, medication prescribed, etc., in the medical record.
• Communicates with patients regarding provider advice/instructions within scope of training.
• Adheres to infection control/safety guidelines and confidentiality policies.
• Phones in prescriptions to pharmacies based upon provider’s written orders.
• Provides results and other information to patients as specifically directed by provider.
• Assists patient with scheduling of future appointments, surgeries, and/or diagnostic testing, as necessary.
• Does not interpret reports or results or independently dispense medical advice to patients.
• Performs other duties as assigned.

Qualifications

• Must be a certified Medical Assistant. If not certified at hire, must have successfully completed a medical assistant training program or have two years of experience as a Medical Assistant (e.g., Army Medic, Navy Corpsman) at hire.
• Those who have completed a training program or have two years of experience must obtain Medical Assistant certification within 18 months of hire.
• Incumbents hired before March 2021 may be considered grandfathered in terms of education; certification will become a requirement moving forward.
• AHA BLS Provider CPR required at hire.
• Proficiency in basic clinical skills required by specialty (e.g., phlebotomy, blood pressure, EKG, injections).
• Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality.
• Minimum of 2 years prior experience providing clinical support in a medical office setting preferred.
• Electronic Medical Records experience preferred.

Physical & Mental Requirements

• Constant (67‑100 % of workday) walking, standing, use of arms and hands; frequent (34‑66 % of workday) bending, stooping, kneeling, and squatting.
• Ability to lift 35 lb and push/pull 20 lb.
• Auditory and visual skills including color determination; ability to work in confined spaces and reach above/overhead.
• Critical thinking and analytical skills.
• Ability to multi‑task and communicate effectively with a multi‑disciplinary team.
• Capacity to cope with difficult situations and tolerate irregular hours, including evenings, nights, and weekends.
• Potential exposure to radiation, toxic chemicals, and bloodborne pathogens; must wear appropriate personal protective equipment.
• Clinical positions in Mary Washington Home Health and/or Hospice must meet driving requirements.

Compensation

Pay Range: $20.91 – $29.28