Medical Assistant (MA) or Licensed Practical Nurse (LPN) – Rochester, MN

About the role

Under immediate supervision of the Health Center Manager, the Medical Assistant or Licensed Practical Nurse performs routine clinic duties associated with a reproductive health program within the scope of their MA training/LPN licensure. Medical Assistants and Licensed Practical Nurses are responsible for providing the highest level of customer service and patient care as well as supporting the operations of the health center. Some of the responsibilities include conducting patient history review, performing & processing labs, providing contraceptive supplies, and unbiased education. They will also help with inventory and assist our Clinicians when needed.

Responsibilities

• Interview and screen patients, conduct patient history review, document in electronic medical record, prepare patients for examinations/procedures.
• Assess, address or triage patient complaints. Monitor patient vital signs.
• Perform routine laboratory tests including venipuncture. Communicate lab test results. Assure appropriate follow-up of lab reports.
• Provide factual patient education. Provide additional education in consultation with clinician or physician assessment. Including explanations of all FDA approved birth control methods.
• Inform patients in a non-directive manner about all options available to them in the event of an unintended pregnancy and provide supporting materials and/or education for service based on the patients’ needs.
• Provide factual, unbiased information to clients seeking abortion.
• Describe the difference between medication and surgical abortion.
• Refer patients per protocol, perform follow-up functions, and assure complete documentation of care plan.
• Follow all federal, state, and local laws regarding mandated reporting, abortion services, healthcare services, and HIPAA.
• Provide contraceptive supplies, medications including injectables, perform venipuncture, and manage patients with medical emergencies per PPNCS protocols.
• Assure inventory control of clinic and contraceptive supplies including ordering, stocking, and tracking as assigned.
• Communicate PPNCS protocols, policy and procedures to clinicians and staff as appropriate.
• Assure clinic manuals are up to date (e.g., clinic, lab, safety, MS&G).
• Maintain a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services.
• Supervise nursing functions as delegated by the Health Center Manager or clinician/physician.
• All health center staff are expected to participate in the onboarding of new employees and supporting the cross-training of established employees.
• Follow all state laws regarding mandatory reporting.
• Collaborate with and provide coverage as needed at health centers in assigned neighborhoods.
• Administer mild and moderate sedation.
• As appropriate, assist the physician with surgical procedures, monitor patient stability, and perform macroscopic exam of tissue post-procedure.
• Perform ultrasound medical services in accordance with Planned Parenthood North Central States (PPNCS) Medical Standards and Guidelines (MS&G).
• Supervise and assess patient’s post procedure recovery.
• Perform other clinical skills within the scope of their training and applicable state laws.

Qualifications

• Medical Assistant (MA): Completion of a Medical Assisting diploma program, or Associate degree in Medical Assisting, or current EMT/Paramedic licensure, or 6+ months experience as a Health Center Associate II at PPNCSCurrent BLS (Basic Life Support) Certificate for healthcare providersHigh School diploma or equivalent
• Licensed Practical Nurse (LPN): Active LPN license in MinnesotaCurrent BLS (Basic Life Support) Certificate for healthcare providers

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of reproductive health and confidentiality.
• Ability to handle sensitive and confidential information.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical, Dental & Vision Insurance with equity-based premium tiers
• NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations)
• Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
• HealthiestYou – Virtual Care for employees outside of NICE Healthcare’s network (ND and SD)
• Proximal Health – Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
• Employee Assistance Program
• Continued Education Reimbursement: up to $1000 per year & 2 paid CEU days
• Flex Spending Account
• Life Insurance
• Eligibility for Federal Student Loan Forgiveness
• Paid time off: PTO starting at .05769 accrual rate per hour worked.8 hours volunteer paid time off annually.8 paid federal holidays & 2 paid floating holidays
• 403(b) retirement plan
• 8 weeks Paid Parental Leave
• Pet Insurance
• Bereavement Leave
• Earned Extended Leave
• Free subscription to Headspace App
• Time off to vote
• Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.
• We Also Offer Start date flexibility.
• Comprehensive paid training for all health services positions & flexibility with hours per week during training.
• Schedules created & sent out 6 weeks in advance.
• Option of picking up additional shifts, including at other locations other than your “home” clinic.
• Shift differentials:$1.50/hour (weekend), $3.00/hour (evening), $4.00/hour (float/travel), $2.00/hour (Bilingual), and $3.00/hour (ultrasound)
• Travel reimbursement.
• Schedules created & sent out 6 weeks in advance.
• Option of picking up additional shifts, including at other locations other than your “home” clinic.
• Minimum Qualifications

About Us

We believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That's why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission.