Medical Assistant (MA) Family Medicine

About the role

The Medical Assistant works under general supervision to perform a variety of procedures and patient-specific duties. Responsibilities include processing outside referrals (HMO and PPO), maintaining accurate records, and notifying concerned parties of outcomes. The role may require floating between departments and periodic travel.

PIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in Los Angeles County, Orange County, and the San Gabriel Valley. The network includes hospitals, outpatient medical offices, a multispecialty physician group, home healthcare, hospice care, and specialized services in heart, cancer, digestive health, orthopedics, women’s health, urgent care, and emergency services. The organization is nationally recognized for excellence in patient care and healthcare technology.

Responsibilities

• Perform clinical tasks within the Medical Assistant scope of practice, staying updated on changes.
• Address biophysical, psychological, educational, and environmental needs of patients and significant others.
• Work in a fast-paced environment, including walking and providing physical assistance to patients.
• Process outside referrals, maintain accurate records, and notify concerned parties of outcomes.
• Utilize Electronic Health Record (EHR) and practice management systems for record-keeping.
• Handle cash transactions and basic math tasks.

Requirements

• High school diploma or equivalent and graduation from an accredited Medical Assistant program.
• Minimum six (6) months of front and back medical office experience (two (2) years preferred).
• Valid California Driver’s License if applying for the Medical Assistant Float Pool.
• Current AHA BLS certification.
• Strong verbal and written communication skills; fluency in English.
• Knowledge of medical terminology, infection control, and patient safety measures.
• Good visual acuity, motor coordination, and adaptability.
• Strong clinical and computer skills (data entry and typing).
• Ability to maintain composure in fast-paced situations and work in high-activity environments.

Skills

• Bilingual (Spanish preferred).
• Honest, dependable, and conscientious.
• Strong organizational and multitasking abilities.

Pay

$23.00–$33.64 per hour.

Schedule

Day shift.

Location: 1245 Wilshire Blvd, Zip Code 90017.