Medical Assistant (MA/CMA/RMA)

About the role

East Carolina Pain Consultants (ECPC), a division of East Carolina Anesthesia Associates (ECAA), is North Carolina's leading pain practice for the treatment and management of chronic and acute pain. Our providers use a multi-modal approach to pain, treating it at the source. We partner with specialties including physical therapy, chiropractic, behavioral health, mental health, and psychiatric services. Our clinics feature state-of-the-art fluoroscopy suites for safe, onsite procedures. Our opioid-reduction strategy and focus on high-quality outcomes make ECPC a purpose-driven workplace.

The Certified Medical Assistant is a vital role in our Goldsboro office, performing both clinical and administrative tasks to support clinicians in the pain clinic.

Responsibilities

• Triage patients and take vitals.
• Prepare and clean up procedure rooms.
• Assist physicians with a wide variety of procedures, including use of the C-arm.
• Document patient notes in the electronic medical records (EMR) system (eClinicalWorks).
• Obtain prior authorizations for procedures.
• Fax notes to other practices.
• Assist with front desk processes when needed.
• Handle difficult patient situations with professionalism and tact.
• Perform other duties as assigned.

Requirements

• High school diploma.
• Must be a certified or registered medical assistant (CMA/RMA).
• Two years’ medical assisting experience strongly preferred.
• Knowledge of medical terminology.
• Proficiency with EMR systems.

Skills

• Ability to communicate and collaborate effectively with staff, physicians, and external customers.
• Strong multitasking skills with the ability to transition between tasks as needed.
• Problem-solving and timely decision-making.
• Strong time management, follow-through, and organizational skills.

Work Environment

• Office environment with frequent contact with physicians, leadership, and medical office staff.
• Work may be stressful and involve disruptive interactions.
• Requires long periods of standing and walking.
• Physical activity can be irregular and fast-paced.
• Must possess sufficient eye-hand coordination and manual dexterity to operate medical and office equipment.
• Normal range of hearing and eyesight required for recording and communicating information.
• Must be able to lift 50 pounds without assistance.

Benefits

• 401(k) with matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance