Medical Assistant (MA/CMA) - Full Time
About the role
Hamilton Health Box (HHB) is a rapidly growing healthcare startup operating hybrid telemedicine-enabled primary care clinics for businesses and rural communities across the country. The On-Site Clinician (OSC) is accountable to the Pod Manager and responsible for carrying out the daily clinical and administrative operations of a Hamilton Health Box location. This includes interacting with patients for scheduling and follow-up, delivering protocol-driven care as ordered by the Provider, and implementing initiatives like preventative screening and health education. The OSC may coordinate care delivery with pharmacy services and referral networks, communicate barriers to effective care to the Pod Manager, and be committed to training and skill development. The role involves building and maintaining interpersonal relationships with staff, providers, patients, and the local community to project a positive image of Hamilton Health Box. There may be travel required to local locations.
Responsibilities
- Collaborate with other departments to ensure employees receive appropriate care and programs.
- Formulate individualized programs based on health risk assessment results, targeting high-need departments with programs and interventions, and adjusting programs as needed.
- Assist with annual physicals and placement examinations, complete screenings, testing, and results reporting.
- Help schedule and complete follow-up exams, return-to-work exams, and consultations.
- Coordinate client referrals to other providers, arrange or perform follow-up evaluations of employees, and document progress in medical records.
- Participate in formal classes for groups of employees, coordinate health fairs, and conduct training sessions for regulatory requirements.
- Collect and interpret data on one-on-one sessions and program offerings, ensuring tabulations of utilization and evaluations are timely and thoroughly documented.
- Provide one-on-one counseling/coaching with clients, interpret screening services, and consult clients on results and actions to take.
- Consult with employees regarding health awareness, education, and care navigation, and collaborate with internal and external partners to provide care navigation.
- Build teams and partnerships to enhance care delivery.
- Ensure a safe working environment by following regulatory agency and organizational policies and procedures.
- Perform other responsibilities within the job class as requested by the PA/Nurse/Medical Assistant.
- Work within electronic medical records and other software solutions to register patients, document visits, and health education.
- Complete other tasks as specified in the HHB OSC Training Manual.
- May need to travel between clinics.
Requirements
- Certified Medical Assistant.
- Basic Cardiac Life Support (BLS) certification.
Skills
- Ability to communicate effectively at all levels throughout an organization.
- Ensure business is conducted in a timely, confidential, courteous, and professional manner.
- Knowledge of specific disease and lifestyle-related topics such as smoking cessation, weight management, nutrition, stress reduction, and chronic conditions.
- Optimistic, understanding, innovative, and conscientious.
- Ability to establish and maintain effective working relationships with colleagues, employees, and the public.
Benefits
- Medical, Dental, and Vision insurance within 30 days of employment.
- Life Insurance/AD&D.
- Short Term Disability.
- Long Term Disability.
- 401K.
- On Demand Payments - early access to earned income.
- Vacation & Sick Time off.
Pay
Base Pay: $18–25/hour (based on experience).