Medical Assistant-MA BHT
About the Role
The Medical Assistant (MA) is responsible for the care and coordination of members assigned to their care team. In addition, MAs complete clinic tasks to ensure the accomplishment of daily patient care and safe clinic flow. Responsibilities include daily assignments, monitoring and tracking appointments, following up on no-shows, processing referrals, and scheduling follow-up and specialty appointments. This position provides excellent internal and external customer service, ensures all patient/client data is accurate and secure, and maintains HIPAA compliance.
Responsibilities
- Coordinate care for members assigned to the care team.
- Complete clinic tasks to ensure daily patient care and safe clinic flow.
- Monitor and track appointments, follow up on no-shows.
- Process referrals and schedule follow-up and specialty appointments.
- Provide excellent internal and external customer service.
- Ensure accuracy and security of all patient/client data.
- Maintain HIPAA compliance.
Requirements
- High school diploma or GED required.
- Successful completion of a credentialed Medical Assistant program required.
- Associate’s Degree in healthcare or science preferred.
- 1-2 years of experience as a Medical Assistant in the healthcare field, with exposure to both behavioral health and medical situations.
- Certified Medical Assistant certification (current and in good standing within the State of Arizona) preferred.
- Valid AZ Driver’s License in good standing.
Benefits
- Generous PTO accrual (5 weeks).
- Medical, dental, and vision insurance.
- Disability, life, and supplemental insurance plans.
- Hospital indemnity and critical illness coverage.
- Pet insurance.
- Dependent Care Savings and Health Care Savings accounts.
- 401K with employer match (100% vested upon enrollment).
- Wellness programs.
- Tuition reimbursement and scholarship programs.
- Incentives and competitive pay rates.
About the Organization
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services. CBI serves individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. As the premiere non-profit fully integrated healthcare provider in Arizona, CBI uses cutting-edge, nationally recognized, evidence-based models for prevention, education, and treatment.
CBI operates 26 state-of-the-art facilities adhering to a “no wrong door” treatment approach, improving the quality of life for patients from all walks of life while maintaining dignity. The organization is recognized as one of the top ten healthiest mid-size employers in the Valley by The Phoenix Business Journal for the past four years. CBI values professional growth, offering ongoing training, support, and strong leadership. The culture emphasizes work-life balance, competitive compensation, and a commitment to making a difference in patients' lives and communities.