Medical Assistant (MA)

About the role

Are you a compassionate, detail-oriented Certified Medical Assistant who enjoys making a difference in patients' lives? Singlepoint Healthcare is looking for a dedicated Certified Medical Assistant (CMA) to join our clinical care team and help deliver exceptional, patient-centered care. In this role, you'll combine your clinical skills, organizational abilities, and passion for helping others to support providers, coordinate patient care, and create a welcoming experience for every patient. You'll play an important role in keeping clinical operations running smoothly while ensuring patients receive safe, efficient, and compassionate care.

Responsibilities

• Provide Exceptional Patient Care: Welcome and room patients, obtain vital signs, review medication histories and allergies, document chief complaints, and prepare patients for their visits.
• Support Clinical Procedures: Assist providers and clinical team members with patient care activities, specimen collection, point-of-care testing, and other clinical tasks within your training, certification, and scope of practice.
• Assist with Medication Administration: Administer medications, injections, or immunizations when permitted by applicable laws, organizational policies, documented competency, and provider direction.
• Maintain Accurate Patient Records: Document patient information, clinical activities, communications, test results, care instructions, and follow-up actions accurately and efficiently in the Electronic Health Record (EHR).
• Coordinate Patient Care: Support referrals, prior authorizations, laboratory and diagnostic orders, prescription refill requests, and other clinical workflows to help ensure continuity of care.
• Communicate & Collaborate: Work closely with patients, caregivers, providers, pharmacies, laboratories, and internal team members to address patient needs and support a positive healthcare experience.
• Maintain a Safe Clinical Environment: Prepare exam rooms, organize supplies and equipment, follow infection prevention protocols, and maintain patient confidentiality and clinical safety standards.

Requirements

• High school diploma or GED required.
• Completion of a Medical Assistant program from an accredited or recognized institution required. Equivalent clinical training may be considered where permitted by organizational policy and applicable law.
• 0–2 years of relevant experience. Candidates beginning their medical assisting careers are encouraged to apply if they meet the required qualifications.
• Experience in a clinical, ambulatory, specialty practice, infusion, or physician practice environment is preferred.
• Experience with patient intake, vital signs, EHR documentation, clinical procedures, and provider support is strongly preferred.
• Additional education or training in healthcare, clinical support, or ambulatory care is a plus.
• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), or equivalent recognized Medical Assistant credential is required.
• Current Basic Life Support (BLS) certification through the American Heart Association or an equivalent approved provider is required.

Skills

• Have a genuine passion for patient care and enjoy creating a welcoming, supportive experience for patients and their families.
• Communicate clearly and professionally with patients, providers, and coworkers.
• Have strong attention to detail and understand the importance of accurate clinical documentation and patient safety.
• Are comfortable navigating Electronic Health Records (EHR) and learning new clinical systems.
• Can effectively multitask, prioritize responsibilities, and stay organized in a fast-paced healthcare environment.