Medical Assistant / MA

About the role

We are seeking an enthusiastic and dedicated team member to play a vital role in assisting the physician with patient care, while also managing treatment-related duties, organizational responsibilities, and communication tasks to ensure smooth and efficient healthcare delivery at our Main 555 N Arlington Ave location.

Responsibilities

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x-ray films, and correspondence;
• Communicate with patient to greet and guide them to their room, prepare them for physician's visit and keep them updated on the status of their visit;
• Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient's electronic medical record;
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
• Assist the physician with all treatment procedures;
• Prepare for injections utilizing sterile techniques and BBP protocols;
• Draw medications for injections;
• Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;
• Enter proper diagnosis and office visit level per physician's orders to accurately code patient's account;
• Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards;
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient's electronic medical record;
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

Requirements

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR one year of experience in a medical setting;
• High school diploma/GED;
• Knowledge of: HIPAA and OSHA regulations/procedures; Customer service principles and practices.