Medical Assistant/LPN Bilingual

Primary Duties & Responsibilities

• Perform patient intake, including vital signs, medical history review, and risk assessments
• Room patients and prepare them for provider visits
• Carry out provider orders, including venipuncture, injections, specimen collection, and medication administration
• Document patient care accurately and timely in the electronic health record
• Triage patient phone calls and walk-ins; identify urgent concerns and escalate appropriately
• Auxiliary with prior authorizations, referrals, and other clinical administrative tasks
• Provide basic patient education and health counseling as directed
• Review charts daily to ensure documentation is complete and visit-ready
• Maintain patient confidentiality and comply with HIPAA and clinic protocols
• Collaborate with providers, nurses, behavioral health, and support staff
• File lab results, referrals, and medical records as needed
• Assist with data collection and clinic initiatives as requested
• Travel and work between Hillsborough County clinic locations as needed
• Perform other duties as assigned within Medical Assistant scope of practice

Education & Experience

• LPN licensure from accredited school, currently licensed to practice in the state of Florida
• Graduate of an accredited Medical Assistant program (preferred)
• Minimum 2 years of MA or LPN experience
• At least 1 year of phlebotomy experience
• At least 1 year of injection experience
• Current CPR certification

Knowledge, Skills & Competencies

• Bilingual preferred (English/Spanish)
• Strong knowledge of medical terminology, clinical procedures, and documentation standards
• Experience with OSHA requirements, safety protocols, and compliance standards
• Ability to multitask in a fast-paced clinical environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a healthcare team
• Understanding of patient triage and basic community health resources
• Commitment to compassionate, respectful, and patient-centered care

Requirements

• Valid Florida driver’s license, proof of insurance, and reliable transportation
• Successful completion of Level II background check, fingerprinting, and E-Verify employment eligibility