Medical Assistant -Linden Pointe Family Med - Full Time - Days

About the role

Assists in examination and treatment of patients under direction of a physician.

Responsibilities

• Maintains patient flow during clinic hours.
• Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight, and height; updates past and current medical, social, and family history; reviews and updates medication lists at each visit.
• Correctly records patient information in the electronic medical record (EMR).
• May assist in training new employees.
• Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure all diagnostic test results, hospital reports, and other medical records are included.
• Accesses and navigates websites or calls outside facilities to obtain necessary information.
• May act as Super User for the Electronic Medical Record.
• Refills medications and pre-authorizes medications, including communicating with patients, pharmacies, or insurance companies as needed.
• Maintains recording of patient samples and other medications; disposes of expired medications.
• Prepares and maintains clean, fully supplied treatment rooms for patient examinations.
• Orders medical supplies as needed.
• Completes patient assistance paperwork and requests as needed.
• Obtains pertinent medical information from patients to facilitate medical decision-making per office protocol.
• Returns calls and responds to MyChart messages as needed.
• Works in-baskets, daily workflow logs, and work queues in EMR/Practice Management systems; may coordinate or oversee office work queues.
• Answers incoming calls, schedules appointments, checks patients in and out, and completes pre-certifications for prescriptions, procedures, and surgeries.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests; performs clinical duties such as phlebotomy and cast removal as assigned.
• Maintains a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
• Maintains patient confidentiality and protects operations by keeping patient care information secure.
• Understands and adheres to legal responsibilities and requirements of the medical assistant role.
• Demonstrates comprehension and support of quality measures and patient experience.

Requirements

• High school diploma or equivalent.
• Graduate of a Medical Assistant program or previous Medical Assisting experience required.
• Associate Degree and/or Certified/Registered Medical Assistant preferred.
• 2 to 5 years of Medical Assistant or other relevant experience preferred; experience in different care settings (e.g., Primary care, Specialty, EMT) is a plus.
• BLS certification required.
• Must successfully complete skills orientation.

Skills

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and interpersonal skills to work respectfully with patients, physicians, visitors, coworkers, and others in person or by telephone.
• Ability and willingness to travel to other physician offices as needed.
• Complementary clinical skills such as phlebotomy, performing EKGs, suture removal, and splinting are highly preferred.