Medical Assistant -Linden Pointe Family Med - Full Time - Days

About the Role

Assists in examination and treatment of patients under direction of physician.

Responsibilities

• Maintains patient flow during clinic hours.
• Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight, and height; updates past and current medical, social, and family history; reviews medications and updates medication list at each visit.
• Correctly records patient information in the electronic medical record (EMR).
• May assist in training of new employees.
• Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure all diagnostic test results, hospital reports, and other medical records are available.
• Accesses and navigates websites or calls outside facilities to obtain necessary information.
• May act as Super User for Electronic Medical Record.
• Refills medications and pre-authorizes medications, communicating with patients, pharmacies, or insurance companies as needed.
• Maintains recording of patient samples and other medications, and disposes of expired medications.
• Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms.
• Orders medical supplies as needed.
• Completes patient assistance paperwork/requests as needed.
• Obtains pertinent medical information from patients to facilitate medical decision-making per specific office protocol procedures.
• Returns calls and responds to MyChart as needed.
• Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system.
• May coordinate/oversee work queues in office.
• Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests, and performs clinical duties such as phlebotomy and cast removal as assigned.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures, and complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Understands and adheres to the legal responsibilities and requirements of the medical assistant role.
• Demonstrates comprehension and support of quality measures and patient experience.

Qualifications

• EDUCATION: High school diploma or equivalent. Associate Degree and/or Certified/Registered MA preferred. Graduate of a Medical Assistant program or previous Medical Assisting experience required.
• YEARS OF EXPERIENCE: 2 to 5 years MA or other relevant experience preferred; Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• REQUIRED SKILLS AND KNOWLEDGE:
  • Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems) required.
  • Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required.
  • Ability and willingness to travel to other physician offices as requested or needed.
  • Complementary clinical skills such as phlebotomy, performing EKGs, stitch removal, splinting, etc., are highly preferred.
• LICENSES & CERTIFICATIONS: Certified/Registered MA preferred. Must successfully complete skills orientation. BLS certification required.