Medical Assistant Lead, Primary Care

About the role

We are seeking a full-time, 40-hour Medical Assistant Lead to work onsite at our Primary and Specialty Care practice located at 2 Corporation Way in Peabody, MA. Our hours of operation are Monday through Friday from 7:30am to 5:30pm, with staggered shifts during that time frame.

Responsibilities

• Assists in complex office-based procedures and provides clinical oversight for quality control programs.
• Provides leadership to the medical assisting team, including training, mentoring, and performance guidance.
• Assigns tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources.
• Fosters a positive and collaborative team environment, promoting teamwork and professional growth.
• Carefully coordinates patient flow, ensuring timely and efficient delivery of care.
• Assists with patient intake, including obtaining medical history, vital signs, and preparing patients for examination.
• Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team.
• Assists with competency assessment for other MAs and provides input on performance evaluations.

Requirements

• Education: High School Diploma or Equivalent required.
• Licenses and Credentials: Certified Medical Assistant required.
• Experience: 3-5 years of experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks.

Qualifications

• Basic Life Support [BLS Certification] preferred.

Skills

• Comfortable with direct communication and frequent, real-time feedback.
• Enjoys taking ownership, anticipating needs, and keeping the day on track.
• Confident partnering with providers and guiding daily clinic flow.
• Views indirect work (in-basket, follow-ups, coordination) as essential, not secondary.
• Wants to be recognized as a key driver of clinic success, not just support.

Benefits

We support Medical Assistants in reaching the top of their certification and building a long-term career, which includes the expectation of holding a national certification.

Pay

$24.25 - $27.71/Hourly Grade 4

Schedule

Onsite Work Location: Two Corporation Way
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)