Medical Assistant Lead-Pediatrics-Tempe (Mon-Fri: 8am-5pm)

Essential Functions

• Keeps staff informed through verbal and written communications of new or updated standards, systems, procedures, forms and manuals through staff meetings and verbal and written communications.
• Suggests alternative methods and procedures in solving problems.
• Affords assistance in holding team accountable for their performance.
• Collaborates within teams to provide comprehensive training for staff, ensuring training model is patient-centered and mission-focused.
• Works as an extension of their manager, both addressing issues or barriers in real time and providing feedback to the manager about issues and barriers they are addressing.
• Oversees and manages the clinical workflow ensuring timely completion of all MA tasks.
• Performs/delegates checking and documentation of emergency equipment.
• Ensures compliance with all Clinical Laboratory of Improvement Amendments (CLIA) waived testing requirements.
• Helps to oversee compliance for instrument processing and storage of instruments.
• Identifies any new equipment needs and requests these from the supervisor; follows expectations and processes related to equipment repair.
• Prepares staff schedules to provide adequate coverage including contingency planning for staff absence.
• Delegates assignments and communicates to the supervisor of any staffing concerns.
• Oversees ordering of clinical supplies, and medications, and maintaining par-levels.

Position Qualifications

• Minimum Qualifications: High school diploma or general education degree (GED), MA Certification, 2 years of Medical Assistant experience, and 1 year experience in a leadership role, Current CPR certification.
• PREFERRED Qualifications: Electronic Health Record experience, Registered medical assistant (RMA) or certified medical assistant (CMA) credential, Bilingual (Spanish/English or Somali/English).