Medical Assistant, Lead - LV Craig Family Medicine Clinic - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)

About the role

The Lead Medical Assistant is responsible for actively coordinating and organizing an efficient clinic workflow for in-person and telemedicine visits across Primary Care practice. This position will monitor and resolve potential scheduling issues or complaints during clinic hours. The Lead MA is responsible for the orientation, precepting/onboarding of new staff, and monitoring the staff competencies. This position will act as the lead to all the Medical Assistant staff, and ensures that all staff adheres to hospital policies, procedures, and operational workflows.

Responsibilities

• Actively coordinates and organizes an efficient clinic workflow for in-person and telemedicine visits across Primary Care practice.
• Maintains a safe environment in accordance with standards, policies, and safety regulations.
• Ensures patient’s right to privacy, safety, and confidentiality is maintained.
• Monitors the lab/imaging of patients, and may assist with prior authorizations for all ambulatory prescriptions and prescription refill management.
• Schedules and coordinates diagnostic tests ordered by the physician as needed.
• Performs various office and clerical duties.
• Performs in person or telemedicine intake as defined by operational procedure, obtains and appropriately records patient vital signs/medication list/all fields as outlined by policy and procedure.
• Assists physicians with minor clinical procedures including staple removal, suture removal, and wound care.
• Acts as a lead and mentor to all Medical Assistant staff ensuring that the staff adhere to hospital policies, procedures, and operational workflows.
• Monitors and resolves potential scheduling issues or complaints during clinic hours.
• Performs other duties as assigned.

Requirements

• High school or equivalent
• Graduate from an accredited school of Medical Assistant Certificate/Diploma program
• 2 years Experience as a medical assistant, preferably with at least 1-year experience in an ambulatory care setting
• Ability to communicate effectively in English both verbally and in writing
• Knowledge of ICD9 Coding, data collection for billing procedures and charge posting
• Ability to work well with a multidisciplinary team
• Ability to problem-solve and be self-motivated
• Must have the ability to multi-task, manage priorities and workflow

Qualifications

• Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Fire Life Safety Training (LA City)

Skills

• Spanish language skills
• Knowledge of medical terminology

Benefits

Founded in the 1970s, the Culinary Health Fund (CHF) provides comprehensive healthcare benefits—including medical, dental, and vision coverage—to more than 55,000 workers and 70,000 dependents across the Las Vegas Valley. Supporting members of four major hospitality unions, CHF is committed to delivering accessible, high-quality care through its network off our Culinary Health Centers strategically located throughout the region, ensuring members have convenient access to care close to home and work. Keck Medicine of USC partners with the Culinary Health Fund to operate and staff Primary Care and Physical Therapy services at these Culinary Health Centers, bringing together academic clinical expertise and a strong commitment to community-based care. Together, the organizations support an integrated care model focused on coordinated, patient-centered services.

Pay

The hourly rate range for this position is $26.00 - $41.28.