Medical Assistant – Katy

Under the direction and supervision of licensed healthcare professionals, the Medical Assistant (MA) is responsible for encounter documentation, explaining treatment procedures to patients, preparing patients for examinations, and assisting medical providers during examinations. The role involves maintaining supplies, supporting a safe and clean environment, and upholding SBCHC’s Mission and Vision while working with vulnerable populations, including Communities of Color, women with children, pediatrics, youth, individuals and families experiencing homelessness, people living with HIV/AIDS, and individuals with mental health and/or substance use disorders (SUDs).

Responsibilities

• Administer medication orally, sublingually, topically, vaginally, rectally, or by intramuscular, subcutaneous, and intradermal injection (injections require additional training).
• Complete prior authorizations for medication and imaging orders, and call in refills to a pharmacy under the direct supervision of the medical provider per Standing Orders – Prescription Refills.
• Document patient encounter intake based on visit type accurately into the electronic health record, including social history, family history, surgical history, medical history, gynecology, and obstetrics history.
• Collect and record patient data such as temperature, blood pressure, pulse, respiration rate, height and weight, pain management, and IPV screening tool.
• Perform procedures including administering injections, collecting specimens, electrocardiogram, hearing tests, vision tests, in-house point-of-care testing, lab draws, and ear lavage.
• Apply and remove bandages and dressings to superficial incisions or lacerations; apply orthopedic appliances such as knee immobilizers, envelope slings, and similar devices.
• Remove sutures or staples from superficial incisions or lacerations.
• Prepare patients for and assist licensed healthcare professionals in examinations or procedures, including positioning, draping, shaving, and disinfecting treatment sites.
• Monitor pending referrals, notify patients of lab and diagnostic results based on providers' written orders, obtain consult notes, and document attempts within eClinicalWorks.
• Maintain cleanliness and supplies in each patient room, complete room checklists, and notify appropriate personnel of clinical supply shortages.
• Disinfect all medical equipment and exam room tables and surfaces after each patient encounter.
• Complete sterilization by autoclave, including autoclave maintenance and weekly spore testing (requires additional training).
• Participate in daily huddles with care teams, including providers.
• Administer first aid or cardiopulmonary resuscitation in an emergency.
• Prepare charts by completing pre-visit planning, including ensuring lab result retrieval, medical record retrieval, vaccination history, etc.
• Obtain consents for treatment and review vaccine screening checklist forms.
• Uphold strict patient confidentiality requirements required by federal and state law.
• Maintain strict scope of practice as defined by the Medical Board of Texas.
• Actively support professional relationships with coworkers and perform other duties as assigned within scope of practice.
• Attend all staff meetings and mandatory in-service meetings.
• Observe and acknowledge all SBCHC policies and procedures, including emergency and disaster response responsibilities.
• Participate in Compliance, Risk and Safety, and Quality Assurance and Performance Improvement initiatives.
• Greet patients, visitors, and clinical staff courteously and respectfully; respond to patients with empathy and positive interpersonal skills.

Requirements

• Graduate of approved high school or GED equivalent.
• Medical assistant certificate; Certified Medical Assistant Certificate strongly preferred.
• Current Basic Life Support (BLS) or BLS equivalent.
• Medical Assistant experience within Federally Qualified Health Centers or equivalent preferred.
• Multi-lingual (English/Spanish) required.
• Available for all shifts/assignments, including evenings and weekends when required.