Medical Assistant - Johnson Road Internal Medicine

Job Summary

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills And Abilities

• Knowledge of medical office procedures and patient care techniques
• Basic proficiency in computer applications such as Microsoft Office and medical record systems
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff
• Understanding of medical terminology and infection control practices
• Effective time management, organizational, and multitasking skills
• Critical thinking abilities to analyze situations and develop appropriate solutions
• Ability to maintain confidentiality and handle sensitive information

Licenses and Certifications

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required