Medical Assistant Intake - Spring Hill

About the role

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, with more than 35 locations across the state. Our commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and Accountability guides how we work and how we care for our patients and for our patients and communities. Who We Are Defines How We Care Culture: A shared commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and taking accountability for our own actions with the belief that every one of us makes a difference.Patient Access: Setting the standard for orthopedic care in Tennessee with access to over 35 locations across the state, including Ambulatory Surgery Centers.Patient Experience: Building strong and authentic relationships with our patients and communities by unifying through consistent collaboration to deliver exceptional patient experiences.Financial Stewardship: Using sound judgement to make responsible financial decisions; minimizing waste and maximizing value.

Our TOA Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly.

Responsibilities

• Provide exceptional customer service by greeting patients and maintaining a friendly demeanor.
• Obtain patient medical history in electronic health records (EHR), vital signs, medication dosage and frequency, patient allergens, and assist with examinations
• Maintain accurate and strict confidentiality of patient information in electronic and manual systems as established by the appropriate protocols, regulations, and policies
• Assist with procedures such as injections as directed by the provider
• Clean and sanitize exam rooms in between patient visits
• Basic tasks such as removing sutures and applying bandages
• Measure and apply patients with durable medical equipment (DMEs)
• Provide instructions and directions to patients regarding diagnostic tests, procedures, and treatments
• Provide patient education and review home exercise programs

Requirements

• Ability to thrive in a fast-paced environment
• Strong computer skills