Medical Assistant – Infusion

Essential Functions

• Prepare patients for treatment by taking vital signs, weight, and medical histories and reporting to infusion nurse for further evaluation.
• Absorb with observing patients for adverse reactions and promptly report concerns to nursing staff.
• Absorb with specimen collection, labeling, and transport, if required.
• Maintain cleanliness of the infusion area.
• Ensure HIPAA compliance.
• Absorb with ordering and proper stocking of supplies.
• Cook with purchasing and pharmacy regarding medication ordering.
• Absorb with patients with documentation needs.
• Greet patients, answer phone calls, and handle correspondence.
• Update and maintain electronic health records (EHR) as required.

Knowledge & Performance Requirements

• Knowledge of medical terminology and clinical procedures.
• Familiarity with health care systems, regulations, policies and functions.
• Understanding of documentation standards.
• Knowledge of equipment, supplies and materials needed for medical treatment.
• Knowledge of disease process and treatment options.

Skills

• Excellent communication, empathy, and organizational skills.
• Attention to detail.
• Ability to respond calmly in emergency situations and support patient comfort.
• Strong written and verbal communication skills.
• Ability to multitask.
• Proficiency with electronic medical record (EMR) systems and Microsoft Office Suite.

Qualifications

• A high school diploma or GED is required.
• Completion of a Medical Assistant program is preferred.
• A Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification is preferred.
• Experience in an infusion center, oncology, or outpatient treatment setting is highly desirable.

Physical Requirements

• Ability to work effectively in a fast-paced environment.
• Physical ability to sit, perform data entry and view computer screen for long periods at a time.
• Occasional exposure to communicable diseases and biohazards.
• Daily standing, walking, bending, and maneuvering.
• May require lifting up to 50 pounds or more to transfer and/or turn patient with and without assistive devices.

Scheduled Working Hours

Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Thursday and 8:00 a.m. to 1:00 p.m. on Fridays. Hours may vary depending upon the needs of the position, department, and clinic.

Other Duties

Please note this job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change from time to time, with or without notice.

Equipment Operated

• Standard office equipment including: computers, printers, faxes, copiers, postage machine, etc.