Medical Assistant III; Full-time, Maui Memorial Outpatient Clinic -Orthopedics-Regular Clinic

About the role

Supports practitioner and clinical team to accomplish proactive patient management as delegated by and under indirect supervision of clinic nursing supervisor, and with direction from charge nurse, staff nurse, or practitioner. Performs variety of technical, clerical, receptionist and patient care duties to assist practitioners and other members of health care team in providing high quality patient care through health care system.

Responsibilities

• Interacts with patients, families, customers, and other members of health care team in courteous and professional manner.
• Recognizes needs and concerns of members and employees while maintaining positive working relationships.
• Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information.
• Demonstrates and applies critical thinking.
• Observes, records and reports pertinent patient symptoms, reactions, condition changes and information.
• Immediately identifies and reports to practitioner all adverse observations, reactions, conditions or emergency situations.
• Uses data systems to identify and pend orders for prevention and screening services.
• Provides for physical and emotional comfort, and safety of patient.
• Accepts orders from practitioner for treatments and procedures conducted in unit within scope of work and competencies.
• Transcribes patient specific data into electronic system using practitioner generated ICD-9 and CPT codes for purposes of billing, coding, and clinical data reporting and analysis.
• Anticipates providers needs during patient procedures.
• Serves as member of health care team.
• Performs efficiently and remains calm in emergency patient care/clinic situations.
• Prioritizes care based on acuity of patient.
• Prepares room and instruments for use during exam or procedure.
• Assists practitioner with wide variety of patient care procedures and tests.
• Collections, labels and processes specimens as required by practitioner and in accordance with policies and procedures.
• Reviews written instructions/educational materials with patient and family regarding preparation and/or follow-up for diagnostic tests, medical procedures, surgeries, and treatments as ordered by practitioner, nurse or nursing supervisor.
• Coordinates efforts with nursing supervisor, staff and other departments to maintain standards of patient care.
• Applies and removes dressings and pads as ordered by practitioner; applies as ordered by practitioner and under direct supervision practitioner, and after completion of training and competency requirements.
• Applies and instructs patients in the use of pre-manufactured splints, braces and other orthotic devices using preprinted instructions.
• Assists practitioner by setting up sterile and unsterile fields and assisting with routine, minor surgical procedures as delegated by nursing supervisor and/or practitioner, in accordance with established guidelines, policies and procedures, and upon completion of clinical competency requirements.
• Respects patients rights to privacy, dignity and safety.
• Provides emotional support to patients as appropriate.
• Documents patient care interactions and activities following clinic standards, including all findings, instructions and patient responses.
• Maintains an understanding of insurances, and requirements for authorizations need for procedures and orders.
• Works hand and hand with clerical team to obtain any authorizations required for orders.
• Serves as member of health care team.
• Adjusts practitioner schedules to accommodate same day appointments, patient surgeries/procedures, and/or patients schedule.
• Maintains familiarity with various schedules, clinic procedures, surgeries, coding techniques and preferences unique to individual practitioners.
• Assists by gathering documents for practitioner notes and orders, and alerting about problems.
• Transcribes patient specific data into electronic system using practitioner generated ICD-9 and CPT codes for purposes of billing, coding and clinical data reporting and analysis.
• Directs patient to business office for financial concerns.
• Assures office, exam rooms and storage area is adequately stocked with supplies.
• Represents, attends and participates regularly in staff meetings, interdepartmental committees, and other department meetings to address concerns and issues in department/clinic and for improvement of patient care.
• Uses supplies conservatively to maintain inventory control and contain costs.
• Orders, inventories and maintains maintenance records/par levels of supplies.
• Prioritizes and coordinates daily workflow and activities.
• Participates in projects as requested.
• Adheres to organizational, departmental and clinic specific standards, policies, procedures, processes, protocols or guidelines.
• Performs duties in accordance with departmental scope of service and medical assistant scope of work.
• Demonstrates and applies knowledge, skills and competency in required clinical skills and use of clinical equipment.
• Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
• Demonstrates sufficient knowledge, skills, and abilities in area of specialization.

Requirements

N/A

Qualifications

• Graduate of post high school medical assisting program, military medical specialist training, or completion of two (2) year on-the-job training in medical assisting/nursing aide upon hire.
• One full semester of RN Adult Health Nursing coursework and its companion clinical placement, or completion of two full semesters LPN coursework, with related clinical placements.
• Four (4) years of on-the-job training as a hospital aide, nursing aide, or emergency room technician.

Skills

N/A

Benefits

N/A

Pay

$22.3 - $26.24 / hour

Schedule

Variable