Medical Assistant III Family Medicine

$1,000 sign-on bonus for external applicants.

About Corewell Health Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will:

• Assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.
• Act as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborate work efforts with the clerical staff to optimize operations and patient flow.
• Interact with outside healthcare facilities and agencies involving patient care and insurance.
• Maintain updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
• Perform front office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service skills and support the model of patient and family centered care.
• Perform and be formally assigned (2) of the following additional responsibilities as part of primary duties, accounting for at least 20% or more of dedicated time:
  • Primary Care gaps in care identification, outreach, and chart preparation
  • Residency clinic role
  • High level disinfection
  • Designated new hire preceptor
  • Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
  • Care management (PDCMs)
  • Qualified language interpreter
  • Super User for EPIC or specific competency
  • Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling
  • Multi-site/flexible float pool assignment

Qualifications

• High School Diploma or equivalent
• Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025
• 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program
• 2 years of MA experience (preferred)
• Basic Life Support (BLS) certification – AHA American Heart Association or ARC American Red Cross within 30 days from hire
• One of the following certifications within 90 days:
  • Certified Medical Assistant (CMA) – AAMA American Association of Medical Assistants
  • Registered Medical Assistant (RMA) – AMT American Medical Technologists
  • American Registry Medical Assistant (ARMA) – ARMA American Medical Technologists
  • Certified Medical Assistant (NCMA) – NCCT National Center for Competency Testing
  • Certified Clinical Medical Assistant (CCMA) – NHA National HealthCareer Association
  • Certified Medical Assistant (NRCMA) – NAHP National Association for Health Professionals
  • Licensed Practical Nursing (LPN) – State of Michigan upon hire

About Us

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members.

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals
• On-demand pay program powered by Payactiv
• Discounts directory with deals on restaurants, phone plans, spas, and more
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

Schedule

• Employment Type: Full time
• Shift: Day (United States of America)
• Weekly Scheduled Hours: 40
• Hours of Work: 8 a.m. to 5:30 p.m.
• Days Worked: Monday to Friday
• Weekend Frequency: N/A

Primary Location: SITE - Rochester Hills Family Practice - 1202 Walton Blvd - Rochester Hills