Medical Assistant III

Responsibilities

• Maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians.
• Assisting with non‑clinical tasks to ensure smooth patient access and flow.
• Scheduling patients, including follow‑up office visits, imaging, and lab work.
• Preparing appropriate chart elements.
• Checking vital signs.
• Rooming patients.
• Assisting with procedures.
• Handling the pre‑authorization process and acting as a liaison between providers and patients.
• Collaborating with staff to ensure all proper records are received and appropriate testing is completed prior to appointment/surgery date.
• Providing updates to staff and patients on timing and status of tasks that could impact patient health, testing, or treatment options.
• Ensuring even patient flow and continuous communication within Hoag and referring physician offices.
• May be required to start at a different location throughout the workweek or travel to multiple sites.
• In Oncology and Specialty Clinics: following clinic guidelines for handling instruments and equipment utilized in clinic procedures.

Qualifications

• High school graduate or equivalent GED.
• Graduate of a Medical Assistant Program or equivalent medical back‑office experience.
• Ability to anticipate provider needs; critical thinking skills derived from experience.
• HMG/OCW HMG Primary Care: 8 years experience in Primary Care.
• HMG Specialty Care: 4 years experience in the same specialty area.
• OCW: 4 years experience in OBGYN.
• HMG Hoag Urgent Care: 8 years experience in Primary Care or Urgent Care.
• Diabetes Center: 8 years' experience as a Medical Assistant.
• Oncology/Gastro/Digestive/Pain Management Specialty Clinics: 3+ years' experience as a Medical Assistant.
• Certifications Required:
  • Current BLS (AHA) Certification.
  • Pain Management Center: National Certified Phlebotomy Technician (NCPT) or California specific CPT.
  • Diabetes Center CPTI‑CPT‑Certified Phlebotomy Technician (employees hired prior to 3/16/2025 are grandfathered and must obtain CPTI within 210 days to remain in the position).
• Certifications Preferred:
  • Medical Assistant Certification.
  • CPR certification.
  • Diabetes, Oncology, Gastro, Digestive Specialty Clinics.
  • Current Limited Phlebotomy Certification.