Medical Assistant II - Port Allen

JOB REQUIREMENTS

Experience: Required – 1 to 2 years in the clinic setting
Education: Preferred – High School Diploma or GED and Completion of a Medical Assistant program
Certifications & Licensure: Required – Current Medical Assistant Certification
Special Skills or Knowledge: Required – none

HIPAA & SAFETY REQUIREMENTS

• Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: paper and electronic medical records without limitation, patient demographics, lab, radiology and films results, surgery/appt schedules, patient financial and 3rd party billing information, patients related complaints, information related to patient location and religious beliefs.
• Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, handles wastes, sharps and linens, PPE, exposure control plans, hand washing, environmental rounds to ensure safety, administers meds/bloods products, receives orders for patients, clinical alarms, collects blood samples for all age groups.

PERFORMANCE CRITERIA

• Everyday Excellence Values: Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community. Takes initiative in living our Everyday Excellence values and vital signs. Participates in teamwork willingly and with enthusiasm. Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care. Keeps customers informed, answers customer questions and anticipates information needs of customers.
• Corporate Compliance: Demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines. Practices diligence in fulfilling the regulatory and legal requirements of the position and department. Maintains accurate and reliable patient/organizational records. Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
• Personal Achievement: Demonstrates initiative in achieving work goals and meeting personal objectives. Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high. Adheres to high moral principles of honesty, loyalty, sincerity, and fairness. Upholds the ethical standards of the organization.
• Performance Improvement: Actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance. Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations. Initiates or redesigns to continuously improve work processes. Contributes ideas and suggestions to improve approaches to work processes. Willingly participates in organization and/or department quality initiatives.
• Cost Management: Demonstrates effective cost management practices. Effectively manages time and resources. Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial. Consistently looks for and uses resource saving processes.
• Patient & Employee Safety: Actively participates in and demonstrates effective patient and employee safety practices. Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety. Employee proactively reports errors, potential errors, injuries or potential injuries. Employee demonstrates departmental specific patient and employee safety standards at all times. Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.