Medical Assistant II- Hematology Oncology, Concord

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us.

About the role

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Responsibilities

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Act as a liaison with other departments and advocate for patients with a positive customer-service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Requirements

• High School Diploma or Equivalent required; Associate's Degree in Medical Assisting preferred.
• Basic Life Support (BLS) Certification preferred.
• Certified Medical Assistant (National Certification) preferred.
• 1-2 years of direct Medical Assistant experience or medical field work required.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Compliance with all local, state, and federal privacy and confidentiality rules and regulations.

Skills

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Physical Requirements

• Standing: Frequently (34-66%)
• Walking: Frequently (34-66%)
• Sitting: Occasionally (3-33%)
• Lifting: Frequently (34-66%) 35lbs+ (with assisted device)
• Carrying: Frequently (34-66%) 20lbs - 35lbs
• Pushing: Occasionally (3-33%)
• Pulling: Occasionally (3-33%)
• Climbing: Rarely (Less than 2%)
• Balancing: Frequently (34-66%)
• Stooping: Occasionally (3-33%)
• Kneeling: Occasionally (3-33%)
• Crouching: Occasionally (3-33%)
• Crawling: Rarely (Less than 2%)
• Reaching: Frequently (34-66%)
• Gross Manipulation (Handling): Frequently (34-66%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Vision - Far: Constantly (67-100%)
• Vision - Near: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)

Pay

$22.75 - $24.94/hourly (Grade 3). At Mass General Brigham, base pay is determined by skills, relevant experience, education, certifications, and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs.

Schedule

• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Remote Type: Onsite

Work Location

133 Old Road to Nine Acre Corner (aka ORNAC)