Medical Assistant II - Comprehensive Pain & SpineCare

About the Role

Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service through performing patient care and front desk duties.

Responsibilities

• Prepare patient exam rooms and equipment and select instruments using aseptic and sterile techniques.
• Escort patient to exam room, obtain brief history and vital signs. Update medical records for physician review.
• Perform immunizations, injections, venipuncture, urinalysis and other procedures, completing necessary documentation. When necessary, package specimens to be sent to lab for analysis.
• Assist physician with patient exams and procedures.
• Greet and register clinic patients. Obtain and/or update registration information and referrals or authorizations as necessary.
• Schedule clinic appointments, ancillary tests and maintain appropriate scheduling information.
• Receive and route incoming clinic phone calls to appropriate area. When necessary, record accurate messages and distribute to appropriate area.
• Clean and stock patient exam rooms.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.
• Skills in medical documentation, interpersonal communication, practice-based learning and improvement, empathy, and decision making.

Qualifications

• Appropriate experience may be substituted for education on an equivalent basis.
• Minimum Required Education: High School Diploma or equivalent.
• Minimum Required Experience: 2 years medical assisting experience or graduated from an accredited Medical Assistant Program.
• Required Certification/Licensure(s): NRCMA (Nationally Registered Certified Medical Assistant) or AAMA (American Association Medical Assistants).

Physical Requirements

• Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
• Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids.
• Work is performed in an environmentally controlled environment.

Sensory Acuity

• Ability to detect and translate speech or other communication required.
• May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options.
• 403B Retirement Package.
• Competitive Vacation and Paid Holidays offered.
• Tuition Reimbursement.
• Paid Parental Leave.
• Employee & Family Assistance Program (EFAP).
• Pet Insurance.
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment, etc.

Values

At MCW, all endeavors are driven by shared organizational values: Caring, Collaborative, Curiosity, Inclusive, Integrity, and Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws.