Medical Assistant II Certified

Essential Job Function/Competencies

• Performs various administrative and clinical duties under the direction of their assigned direct supervisor.
• Consistently confers with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Performs additional responsibilities within the office that encompasses at least 50% of their daily time.
• Greets and prepares patients.
• Makes measurements and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments, and special diets.
• Prepares patients for examinations and performs routine screening tests.
• Aids physicians with exams.
• Performs phlebotomy and collection of other lab specimens.
• Performs basic lab tests.
• Performs EKGs.
• Aids with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Changes dressings, applies bandages, removes sutures, and performs other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assists in maintaining patient logs for the following: lab requests, CT scans, and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full, and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and accurately updates all established patients' history.
• Ensures accurate and complete room set-up for physician.
• Ensures all patients' medication is updated before physician visit.
• Handles set-up for in-office surgical procedures.
• Ensures appropriate consent form is completed correctly, avoiding the use of too many medical abbreviations within the consent forms.
• Scribes as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Affords assistance in the orientation and training of new personnel.
• Affords assistance with other administrative projects and tasks as needed.
• Ensures proper hand-off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly.
• Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organization's commitment to cultural diversity, which is expressed through behavior, language, and actions.
• Consistently demonstrates good use of time and resources.
• Adheres to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws, and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.

Certifications, Licensures Or Registry Requirements

• Medical Assistant Certification or Registration required.

KNOWLEDGE | SKILLS | ABILITIES

• Demonstrates excellent organizational skills and the ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills.
• Skilled in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

EDUCATION REQUIREMENTS

• Graduate of a Medical Assistant program required.

Experience Requirements

• 6 months experience working within a physician’s office desired.
• Urology experience desired.

Requirements

• Required Travel: Minimal travel required.

PHYSICAL DEMANDS

• Carrying Weight: 1-25 lbs. Frequent from 34% to 66%, 26-50 lbs. Occasionally from 2% to 33%, 100 + lbs. Seldom, up to 2%.
• Pushing/Pulling: 1-25 lbs. Seldom, up to 2%, 100 + lbs. Seldom, up to 2%.
• Lifting - Height, Weight: Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%, Floor to Chest, 26-50 lbs. Seldom: up to 2%, Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%, Floor to Waist, 26-50 lbs. Seldom: up to 2%.