Medical Assistant II

Certified/Registered Medical Assistant (Level 1 or 2) – join a supportive, team-based primary-care practice.

About the role

As our new Medical Assistant, you will work closely with primary-care physicians and other healthcare professionals to deliver high-quality patient care in a positive, collaborative environment. The position offers competitive compensation, monthly bonus opportunities, and a clear career-ladder program with three levels plus a lead role (promotions are self-paced and offered twice yearly).

Responsibilities

• Provide immunizations, take vital signs, and room patients
• Prepare patients for physician visits, perform tests, and file appropriate documents
• Answer and direct phone calls, update patient records, and ensure all forms and consents are completed
• Deliver quality customer service and maintain established quality-control standards
• Check out patients, assist with referral processing, and arrange laboratory services
• Record patients’ health history, set up EKG machines, administer injections and medications, and perform routine specimen collection and tests
• Prepare and clean examination rooms and instruments; manage inventory of medical supplies
• Assist physicians with treatments, procedures, and exams
• Handle messages, prior authorizations, and patient calls
• Attend required meetings, training in-services, and participate in committees

Requirements & Qualifications

• High school diploma or GED
• Current Medical Assistant Certification (AAMA, AMT, NHA, NCCT, or RMA) required for full career-ladder participation; MA Level-1 or II applicants with >2 years of demonstrated experience will be considered in lieu of certification (career-ladder advancement may be limited)
• Current Basic Life Support (BLS) certification via AHA
• Satisfactory completion of applicable competency assessments/skill checklist within 90 days of hire
• If hired into the Southeast Medical Group Career Ladder, must complete training and assessment for the hired level within 90 days
• Clear, courteous, and professional communication with patients and external parties
• Knowledge of medical terminology, patient-care procedures, and administrative processes
• Ability to maintain confidentiality and exhibit compassion and professionalism
• Organized, detail-oriented, and able to work quickly and efficiently
• Computer literate with entry-level knowledge of Microsoft Office (Outlook, Word)
• Ability to organize, coordinate, prioritize, and facilitate multiple ongoing tasks simultaneously
• Professional verbal and written communication skills; ability to work independently or as part of a team
• Reliable attendance and punctuality

Additional responsibilities for MA-2

• Perform all MA-1 duties
• Complete annual Career Ladder online requirements and skills assessments
• Assist in training and evaluating new hires
• Support inventory management processes
• Assist other MAs and providers as needed
• Maintain logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold-sterilization fluid changes, etc.)
• Review charts, lab results, and encounter forms for completeness and follow-up
• Assist with daily and monthly quality-assurance reviews, including emergency-kit checks

Key physical and mental requirements

• Ability to lift up to 50 pounds
• Ability to push or pull heavy objects using up to 50 pounds of force
• Ability to sit or stand for extended periods
• Fine motor skills to operate office equipment and machinery
• Ability to receive and comprehend instructions verbally and in writing
• Logical reasoning for simple and complex problem-solving
• Ability to travel to multiple locations as required

Benefits

• Medical, dental, and vision insurance
• Tuition assistance
• Career development and certification reimbursement
• 401(k) with company match
• Company-paid short-term disability, long-term disability, and life insurance
• Paid time off and paid holidays
• Employee referral program ($500 per successful referral)
• Extensive employer-sponsored discount program

Pay

Competitive hourly base pay plus a monthly bonus opportunity.