Medical Assistant II

About the role

Join our team as a Medical Assistant and work in a supportive, collaborative environment where you'll provide high-quality care to patients alongside primary care physicians and other healthcare professionals. This role offers competitive compensation, benefits, and opportunities for professional growth.

Responsibilities

• Provides immunizations to patients, takes vitals, and rooms patients
• Prepares patients for physicians' visits, performs tests, and files appropriate documents
• Receives and directs phone calls, obtains necessary patient information, updates records, and ensures forms and consents are completed
• Performs a variety of patient care activities to assist physicians and nursing personnel
• Delivers quality customer service and maintains established quality control standards
• Checks out patients, assists with referral processing, and arranges laboratory services
• Records patients' health history, sets up EKG machines, administers injections and medications, and performs routine specimen collection and tests
• Prepares equipment and examination rooms, and cleans instruments
• Assists physicians with medical treatments, procedures, and exams
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies
• Handles messages, prior authorizations, and patient calls
• For Certified/Registered Medical Assistant-2: Completes all MA-1 responsibilities, assists in training and evaluating new hires, manages inventory, maintains logs (e.g., refrigerator temperatures, emergency medications), reviews charts and lab results, and assists with quality assurance reviews

Requirements

• High school diploma or GED required
• Current Medical Assistant Certification (AAMA, AMT, NHA, NCCT, or RMA) or demonstrated experience (2+ years) for level-1 or II applicants (career ladder opportunities may be limited without certification)
• Current Basic Life Support (BLS) Certification via AHA
• Satisfactory completion of applicable competency assessments/skill checklist within 90 days of hire
• Ability to communicate clearly and effectively with patients and external parties in a courteous and professional manner
• Knowledge of medical terminology, practices, administrative processes, and organizational policies
• Familiarity with patient care and examination procedures
• Ability to maintain confidentiality at all times
• Compassionate, organized, and detail-oriented with the ability to work efficiently
• Computer literate with working knowledge of Microsoft Suites (Outlook, Word)
• Demonstrated ability to organize, coordinate, prioritize, and multitask
• Professional verbal and written communication skills
• Ability to work independently or as part of a team
• Must report to work as scheduled without delay
• Attends required meetings, training, and participates in committees as needed

Key Physical and Mental Requirements

• Ability to lift up to 50 pounds
• Ability to push or pull heavy objects using up to 50 pounds of force
• Ability to sit or stand for extended periods of time
• Fine motor skills to operate office equipment and machinery
• Ability to receive and comprehend instructions verbally and in writing
• Logical reasoning for simple and complex problem-solving
• Ability to travel to multiple locations as required

Benefits

• Competitive hourly base pay with a rewarding monthly bonus opportunity
• Career ladder program with three levels and a lead opportunity (self-paced, promotions offered twice a year)
• Medical, Dental, and Vision Insurance
• Tuition Assistance
• Career Development and Certification Reimbursement
• 401K with company match
• Company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance
• Paid Time Off and Paid Holidays
• Employee referral program ($500 per successful referral)
• Extensive employer-sponsored discount program