Medical Assistant II

Certified/Registered Medical Assistant position in a supportive, team-oriented primary-care setting.

About the role

Join our collaborative team and work closely with primary-care physicians and other healthcare professionals to deliver high-quality patient care. Enjoy competitive compensation, monthly bonus opportunities, and a clear career-ladder program with three levels plus a lead role—promotions are offered twice yearly.

Responsibilities

• Provide immunizations, take vitals, and room patients
• Prepare patients for physician visits, perform tests, and file appropriate documents
• Answer and direct phone calls; obtain and update patient records; ensure forms and consents are completed
• Perform a variety of patient-care activities to assist physicians and nursing personnel
• Deliver quality customer service and maintain established quality-control standards
• Check out patients, assist with referral processing, and arrange laboratory services
• Record health history, set up EKG machines, administer injections and medications, and collect routine specimens
• Prepare equipment and examination rooms; clean instruments
• Assist physicians with treatments, procedures, and exams
• Manage inventory of medical supplies and equip exam rooms
• Handle messages, prior authorizations, and patient calls
• Maintain logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold-sterilization fluid, etc.)
• Review charts, lab results, and encounter forms for completeness and follow-up
• Assist with daily and monthly quality-assurance reviews, including emergency-kit checks
• For MA-2 level: complete annual career-ladder online requirements and skills assessments; assist in training and evaluating new hires; support other MAs and providers as needed

Requirements

• High school diploma or GED
• Current Medical Assistant Certification (AAMA, AMT, NHA, NCCT, or RMA) required; MA level-1 or II applicants with >2 years of demonstrated experience will be considered in lieu of certification (career-ladder advancement may be limited)
• Current Basic Life Support (BLS) certification via AHA
• Satisfactory completion of applicable competency assessments/skill checklist within 90 days of hire
• If hired into the career ladder, must complete training and assessment for the hired level within 90 days

Qualifications

• Clear, courteous, and professional communication with patients and external parties
• Knowledge of medical terminology, patient-care procedures, and administrative processes
• Commitment to confidentiality, compassion, and professionalism
• Organized, detail-oriented, and able to work quickly and efficiently
• Computer literate with entry-level Microsoft Office (Outlook, Word) skills
• Ability to organize, coordinate, prioritize, and facilitate multiple ongoing tasks
• Professional verbal and written communication skills
• Ability to work independently or as part of a team
• Reliable attendance and punctuality
• Participation in required meetings, training, and committees
• Positive attitude and professional appearance

Key Physical and Mental Requirements

• Ability to lift up to 50 pounds
• Ability to push or pull heavy objects using up to 50 pounds of force
• Ability to sit or stand for extended periods
• Fine motor skills to operate office equipment and machinery
• Ability to receive and comprehend verbal and written instructions
• Logical reasoning for simple and complex problem-solving
• Ability to travel to multiple locations as needed

Benefits

• Medical, dental, and vision insurance
• Tuition assistance
• Career development and certification reimbursement
• 401(k) with company match
• Company-paid short-term disability, long-term disability, and life insurance
• Paid time off and paid holidays
• Employee referral program ($500 per successful referral)
• Extensive employer-sponsored discount program

Pay

Competitive hourly base pay plus a rewarding monthly bonus opportunity.