Medical Assistant II

About the Role

MPG is seeking a compassionate, skilled Medical Assistant II (CMA/RMA) to join our team as a full‑time float across our Naples, FL clinics. You’ll ensure smooth patient flow, accurate documentation, and exceptional patient care while adapting to different clinic environments. This position requires strong clinical skills, flexibility, and the ability to shift focus quickly based on patient priority. Clerical/front desk experience is helpful — or you must be willing to learn. Location: Naples, FL (Multiple Collier County Clinics).

Responsibilities

• Patient intake, including vital signs, medical histories, medications, and allergies
• Assist providers with exams, minor procedures, wound care, and diagnostic testing
• Perform EKGs, immunizations, and specimen collection
• Prepare, label, and process lab samples and point‑of‑care tests
• Maintain infection control, safety protocols, and equipment calibration
• Support triage, care coordination, and transitions across clinical settings
• Provide patient education on medications, treatment plans, chronic conditions, and preventive care
• Document accurately in the EHR and update provider instructions
• Schedule appointments, manage referrals, authorizations, and track test results
• Verify insurance and assist with prior authorizations, billing, and coding
• Maintain exam rooms, equipment, instruments, and supplies
• Participate in quality improvement initiatives, audits, and safety drills
• Facilitate communication among patients, providers, and interdisciplinary teams
• Uphold HIPAA, OSHA, infection control, and compliance standards
• Provide excellent guest service to patients and internal team members
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• 3+ years of Medical Assistant experience
• Active CMA or RMA certification (must provide proof)
• BLS certification required and must be current
• Experience in primary care, internal medicine, or urgent care preferred
• Clerical/front desk experience or willingness to learn
• Strong ability to triage and prioritize based on patient needs
• Reliable transportation to float between Naples locations
• Bilingual (English/Spanish) preferred
• Strong communication, teamwork, and patient‑service skills

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid Holidays
• PTO

Pay

Starting at $23/hr, depending on experience. Compensation range: $20.00 to $30.00.

Schedule

Full‑time, Monday–Friday. Availability required: 7:30 AM – 6:00 PM.