Medical Assistant II

Job Duties

• Confirms patient appointments 1 – 2 weeks out by ensuring patients receive new patient paperwork to complete prior to appointment and are aware to bring any medical records that are relevant to their visit.
• Schedules and assists with in-office procedures.
• Manages high volume patient clinics and calls.
• Answers patient calls in a competent, professional and timely manner.
• Aids clinicians with medication refills and prior authorizations as needed.
• Aids clinicians with imaging orders and prior authorizations as needed.
• Aids clinicians with medical record review to determine scheduling needs of patient.
• Frequently utilizes electronic health record (Epic) in interactions with patients and referring provider offices for documentation.
• Frequently utilizes electronic health record (Epic) to upload patient records.
• Frequently utilizes imaging software (PACS) to upload images.
• Demonstrate effective communication, time management, teamwork, organization, multi-tasking and professionalism skills in all aspects of role.
• Affords coverage in all areas of the practice as needed.
• Performs other job-related duties as needed.

Minimum Qualifications

• A high school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• A current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• A current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• One year experience in specialty practice.
• Previous experience using electronic health records.
• Previous experience scheduling/assisting with procedures, utilizing a C-ARM and autoclave.